Question about Westpoint TV-258 Microwave Oven

1 Answer

Turning motor failing

Hi, I have the Westpoint TV-258 (claims to be 1,200 W) white microwave. I need some guidance on opening and I suppose repairing the turning motor under the microwave. Problem: The motor is sputtering and at times is making a noise. This is causing the tray to come off the gear inside the microwave. I'm assuming it's a matter of time until this only gets worse. Solutions? What do I need to know about being safe when working on a microwave and does anyone have any advice on this motor problem? Does Westpoint even have a website or documents? Thanks Jules

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Westpoint Master
  • 9,179 Answers

It could be the motor failing (gears jamming due to internal damage or bad grease, perhaps) or the turntable coupler or support may have gotten warped due to heat. One test is to gently but firmly grab the coupler or turntable support and try to turn the motor. A good motor will offer resistance and "whirr" as you turn it. A bad motor will grind or click, etc. I would call Westpoint (see your owner's manual) and they can tell you if the parts are available and what they'd cost. Other listings seems to indicate this is an 800W microwave. And I would bet that parts may not be easily available. The turntable can usually be replaced from the bottom without taking the wrapper off. Once you've found out about parts availability, feel free to drop by my site (see my profile) to get my microwave safety and disassembly texts.

Posted on Jan 12, 2007


1 Suggested Answer


6ya staff

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I need to get a replacement turntable for the TV-258 Microwave oven. Where can I get the part?

Contact the Microwaves support page on the internet and there you will find answers to this question.

Jan 30, 2015 | Westpoint Microwave Ovens

1 Answer

Hi I have a LG MG 583MC microwave, display,turntable is working, the oven does not heat up.

We have a sound clip of what a microwave should sound like when the cooling fan and high voltage section are operating here.

If it's quieter than usual, it's probably a control issue, such as a bad door switch or mount, or a problem on the control circuit board.

If it's louder than usual or sounds the same, it's probably a fault in the high voltage section, such as the magnetron, transformer or diode.

Unless it is a convection type or is otherwise special, the average over the counter microwave is generally not economical to repair when high voltage parts or servicer help is needed.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Aug 22, 2011 | Westpoint TV-258 Microwave Oven

1 Answer

I need microwave oven with temperature control range of 0 - 50 degrees centigrade for checking of thermal stability of paint samples.

Microwave oven for checking stability of paints is not recommended as it would lead to explosion because paints are flammable. What you need is convection oven with fine adjustment. There are industrial ovens available for such purpose.


Jun 24, 2011 | Westpoint TV-258 Microwave Oven

1 Answer

The oven is not hitting up, the disc is rotating, inside lights are working.


Here is a tip that will help you to figure out what is wrong with your Microwave Oven....

Microwave Oven Troubleshooting Tips


Apr 22, 2011 | Westpoint TV-258 Microwave Oven

1 Answer

Need manual for microwave R-250A(G)M

Most major manufacturers supply manuals online so if you were to log on to the manufacturer's web site, you may be pleasantly surprised as usually, if available, one is able to download, by model number, Customer Instruction Manuals, Dealer Network for spare part supplies as required.

The information is normally free of charge.

I hope this helps.

Mar 06, 2011 | Westpoint TV-258 Microwave Oven

1 Answer

My microwace is out of order. No power in .I could not find the exact screw driver to open it at the back

Dead appliance, power on wall outlet.


Attempt this only if you are competent.

If your appliance has absolutely no functions at all, remove it from the mains supply, remove the case and see where the mains lead goes in to the appliance and follow the cable until you find the main fuse.
The usual cause of this fuse failure is the door switches are contaminated or sticking. Check the door switches before putting power back on to the appliance.
Hope this helps.

Mar 01, 2011 | Westpoint TV-258 Microwave Oven

1 Answer

Microwave not heating food


Here is a tip that will help you to figure out what is wrong with your Microwave Oven....

Microwave Oven Troubleshooting Tips



Feb 24, 2011 | Westpoint TV-258 Microwave Oven

1 Answer

Can i still use microwave if carousel does not turn but still heats food

You can but you may have uneven or hot and cold spots present in whatever you are heating. Sounds like the carousel motor has failed, those are replaceable. Good luck !

Jan 12, 2010 | Westpoint TV-201 Microwave Oven

1 Answer

Spare parts

go to appliance parts pro's website they're located in ohio

Aug 11, 2009 | Westpoint TV-258 Microwave Oven

1 Answer

Failed to heat food

I'd say it's a loose connection at the magnetron, a bad magnetron, or a bad high voltage diode.

If it's less than 30 days old, I'd contact the dealer to exchange it for a new unit or a refund.

If it's over 30 days, but less than the full warranty period, I'd contact the manufacturer (see the owner's manual) to get in touch with your nearest local authorized servicer.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Sep 24, 2008 | Westpoint TV-258 Microwave Oven

Not finding what you are looking for?
Westpoint TV-258 Microwave Oven Logo

145 people viewed this question

Ask a Question

Usually answered in minutes!

Top Westpoint Microwave Ovens Experts

William Miller
William Miller

Level 3 Expert

9179 Answers

ray gallant
ray gallant

Level 3 Expert

65332 Answers

Tom Chichester

Level 3 Expert

54841 Answers

Are you a Westpoint Microwave Oven Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides