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Cracked screen My MP3 players screen is cracked is there a way it can be fixed or do I have to buy a new MP3 player???

Posted by Brendan Balazs on

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Anonymous

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You will have to buy a new mp3 player they have not make a fix it kit yet ~Grim

Posted on Apr 27, 2007

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Hello Metalhead92,

I am sorry to hear about your Insignia® Pilot MP3 player's cracked screen. Unfortunately cracked screens are considered to be physical damage and are not covered by the manufacturer's limited warranty nor by any Best Buy™ performance service plan or product replacement plans.

The MP3 player may still be serviceable but you would have to pay for the cost of repair. Your local Best Buy store can help you by sending the unit out for an estimate. However, my experience with these kinds of repairs is that they can often come close or exceed the cost of a comparable replacement item. It may make more economic sense to simply purchase a new MP3 player.

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In-warranty - call Philips
Out of warranty - call Philips for best repair/replacement prices

Option 2 - consult local yellow pages or Best Buy Geek Squad to see fi they will perform repair

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-Tha Mp3 Doctor
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the same thing happened to me so i told my sister and she said to buy a new one then the next day go take back the broken mp3 player with the new receipt and ask for your money back it will be like it never broke at all.
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