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Anonymous Posted on May 31, 2012

Can send faxes out, but cannot recieve incoming faxes

A couple of days ago the work fax machine stopped recieving incoming faxes and also would not send out going faxes. Either way the report sheet would say the line was busy..rather it be an incoming or out going... I unplugged both power and phone line for 5 or 10 minutes, plugged it back in and it now will send faxes out, but still will not recieve them and after talking to someone trying to send us one they said the message sheet they get on thier fax after they try to send us one says our line is busy and in reality it is not busy

  • Anonymous Jun 04, 2012

    HI, I tried the phone and I get a dial tone just fine. Here at work we have our own servers, I"m checking into how we hook up

  • Anonymous Jun 04, 2012

    We do have digital lines and our own servers with hub rooms.

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2 Related Answers

Anonymous

  • 208 Answers
  • Posted on Dec 13, 2007

SOURCE: Busy signal on sending and recieving

Did you plug a phone into the phone jack and see if there is a dial tone?
Thats the first place to start.
After that let me know, and I will give you more ideas.
Sounds like a phone line issue

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Anonymous

  • 2120 Answers
  • Posted on Sep 26, 2008

SOURCE: not connecting to fax out

Do you have a DSL or other digital phone line?

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