Blue power light is flashing red and the hard drive won't mount
FYI- this site was one of the first to pop up when I started to search the web on this problem. I've never participated in a forum before so this is a bit new for me.
Anyway, I was editing some video last night and all was well with the render/project files being saved to the external hard drive.
After having shut down the G5 (PowerMac) at the end of the night, I forgot to power down the external drive, so it was left on all night (late night - no brains left).
This morning after starting up the Mac, I noticed the external drive hadn't mounted on the desktop. I took a look and discovered that the blue power light was flashing red (intermittently between red and blue). I turned it off, removed the power supply and firewire plug, then reconnected them and turned it back on - the power light is still flashing red.
We noticed that the fridge had reset itself overnight so I'm wondering if a power surge or temporary power failure may have caused this. We have a surge protector for our computer equipment.
Any thoughts on what may have happened and what I can do next?
Many thanks for this site and to anyone who responds - I hope I can be of help to someone else in the future.
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Re: Blue power light is flashing red and the hard drive...
The manual says nothing about flashing red and blue nor could I find anything of any real substance. Basically this thing is a box containing an IDE hard drive and some electronics that interfaces the drive with firewire, power distribution and a few other odds and ends. I suspect the board that contains the electronics may be damaged, however, its entirely possible that this may be some undocumented error that can be reset. I would try calling the vendors tech support, it?s at least worth a shot.
If getting your data off is the concern it might be worth your time to buy another enclosure, install your drive and plug it into your Mac. There is a good chance your data is recoverable.
Sorry I couldn?t get you a more definitive answer.
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It all depends on the type of your external. The different light color may indicate different thing. I would say that it may be an update being applied, a hard drive error or a power issue. I agree that this is not very helpful, but it all depends on the drive. Check your device's manual for some details about those lights meaning.
I had the same problem with a 1TB hard drive. The fault was caused by the casing being knocked from the computer and falling onto the desk. If the hard drive hadn't been powered up it would have been ok... I removed the hard drive from the casing and fitted it into my computer as a slave drive, hoping to access all the music and movies stored in it. No go .. But, it's worth you fitting your hard drive as a slave and trying the same. It's worth a shot. I took the hard drive to a computer market here in China, where I work. These guys take hard drives apart to fix them, if possible. They couldn't fix my hard drive as it had been powered on when it fell .. However, I bought a new desktop hard drive and they were able to transfer 95% of all things from the old hard drive to the new one. The cost of transferring from the old hard drive to the new hard drive was the same as the price of the new hard drive. That specialist service doesn't come cheap ... but it can be done. I paid simply because I didn't want to lose what had taken more than a year to download. Try fitting your hard drive as a slave to see if you can access the information on it. If not, a new hard drive and the cost of transferring your music from your old hard drive may be the only course of action left open to you
The Blue and Red lights generally indicate a harware failure. If the failure is power supply or enclosure you can simply solve the issue by taking your drive to a PC shop and having the techs there remove the hard drive inside it and move the hard drive into a new enclosure. Once in the new enclosure have them test it to see if it works. If it does buy the enclosure and be back to your business, if that fails you will need the help of a data recovery pro to retrieve your data(assuming there's anything worth saving). If this is the case, the transfer fails and you need your data back, reply with your location(Country, State and City) and I will be happy to direct you to an appropriate facility to have your data recovered.
Red is a failure warning but if it only hasppens with the usb plugged in it's mostly likey a failure in the IDE/SATA to USB conversion board.
Take the drive to your local PC shop, ask the techs there to pull the hard drive out of your phantom and test it in a new enclosure. If it works there, buy the enclosure, if it doesn't reply back and let me kow your Country, State and City and I can recommend a pro to look at the actual harddrive if you need files recovered from it.
how do I fix my external hard drive, because one day I turned it on and the drive was fine, the next day when I turned it on, it kept on flashing blue, does that mean that the drive is dead. Please help me with this.