Froze/no charge My son's ipod says "No battery power remains. Please connect ipod to power." We plug it in and usually it goes to the pic of a battery charging, it is doing nothing now. Is it froze or is it just not charging? Please help!

iPod Symbol Meanings
The Apple iPod personal media player uses a set of symbols to communicate what's happening to the device: when it needs to be recharged or when it's experiencing problems.
Sometimes it's not obvious what these symbols mean; problems with your iPod may cause conflicting or confusing icons to be displayed.
Folder with an Exclamation Point

This suggests that your iPod can't read data stored on it.
Your iPod may simply not have enough charge in its battery to read its hard drive.
If recharging it doesn't help, you can try connecting it to your computer, then updating it with the latest version of the iPod's software.
If none of this works, you may have a dead hard drive; your iPod will need to be repaired.
Battery with an Exclamation Point
A battery with an exclamation point usually just means that your iPod needs to recharge.
Once the battery has charged up again, everything should be fine.
You can charge an iPod through a FireWire connection to a computer, but not if the computer is in sleep mode or switched off.
Third-generation iPods cannot be charged via USB 2; later iPod models can, however.
If you are having problems charging your iPod, try switching cables.
You can also try resetting the iPod by pressing Play and Select together (Menu and Play on earlier models).
If none of these methods help, your battery may need to be replaced.
Empty Battery
If the battery icon shows an empty battery, this means that your iPod is almost out of charge and needs to power up.
If you know that the iPod has been charging for a while, and the battery icon is still empty, you may need to update its software.
Older software can lead to a confused battery readout.
Wall Plug with Power Adapter
This means that your iPod needs to be plugged into an electricity supply while it updates its firmware.
You won't be able to do anything else with it until you do this.
Frowning IPod Icon with an Exclamation Point
A picture of an iPod with a sad face and x-ed out eyes plus an exclamation point indicates a very serious problem with the device.
In some cases, draining the battery completely then recharging and resetting the iPod can offer a short term solution, buying you enough time to back up your iPod's data.
The underlying problem will remain and is likely to get worse until your iPod is repaired.
Apple Logo
A brief appearance by the Apple logo when the iPod is reset or switched on is normal and nothing to worry about.
If the logo does not go away and the iPod doesn't boot up, there is a problem.
You can often resolve this by putting the ipod in Disk Mode and then restoring or updating its software; note that you will lose all data stored on the iPod if you do this.
If this doesn't work, your iPod needs specialist attention.
Do Not Disconnect
It is not safe to unplug your iPod when you see this icon. Wait till it goes away, then you can safely disconnect your iPod.
Spinning Disk Icons
The spinning disk and magnifying glass icon means that the iPod is performing a disk scan.
If you don't want to perform a scan right now you can re-set the iPod; you'll see a disk with a cross when you stop the scan.
If you would rather let the scan complete, you should connect the iPod to a power source as scanning drains the battery.
If the scan finds issues but can fix them, you'll see a disk plus an arrow.
If everything is alright, you'll see a disk plus a checkmark.
If there is a problem that the scan disk function could not fix, you'll see a disk plus an exclamation point.
Ipod shows RED X
http://support.apple.com/kb/ts1463
Resolution
Restore iPod from Disk Mode

Connect the iPod shuffle USB cable connector into a high-power USB port on your computer.
Note: To charge an iPod shuffle battery, connect the device to a high-power USB port.

Please be aware that USB keyboards and non-powered USB hubs generally do not have high-power USB ports.

If you connect to a low or non-powered port, iPod shuffle will not charge.

The computer must be turned on and set to not go to sleep.

Plug the other end of the iPod shuffle USB Cable into the headphone port on the iPod shuffle.

Verify the iPod shuffle is connected securely.

Once the iPod shuffle is plugged in, it will take about 2 hours to charge the battery to 80% capacity and about 3 hours to charge it to 100%.

Find out how to check the battery charge here

hope this helps

iPod's battery doesn't charge


Several things could keep your iPod's battery from charging. The major causes are listed below in logical order. Check each one to see if it's what's keeping your battery from charging.

Low-powered USB port
iPods that connect to USB ports require a high-power USB port.

Keyboards and some USB hubs will not charge iPod. Connect iPod directly to the computer or to a USB AC power adapter. Click here for more information.
Connect directly to computer

If you connect iPod to something that connects to the computer (like a USB hub or FireWire drive), connect iPod directly to the USB or

FireWire port on the computer.
FireWire port on a Windows PC

The FireWire (IEEE 1394) ports on some Windows-compatible computers may not be powered, and consequently won't charge iPod when you plug it in. Check here to see if the FireWire port on your PC can charge iPod.
Your computer goes to sleep

Your computer can only charge iPod when it's turned on and not asleep. Make sure your computer is on and not set to go to sleep when you want to charge iPod. Tip:

Some Macintosh computers can charge iPod even though they're asleep.
If your sleeping computer doesn't charge iPod, don't worry, just wake it and let iPod charge.

hope this helps

To charge the battery using your computer:
Connect iPod shuffle to a high-power USB port on your computer using the included iPod shuffle Dock. The computer must be turned on and not in sleep mode (some models of Macintosh can charge iPod shuffle while in sleep mode). When the battery is charging, the status light on iPod shuffle is orange. When the battery is fully charged, the status light turns green.
If you don't see the status light, iPod shuffle might not be connected to a high-power USB port. Try another USB port on your computer.

To charge the battery using an iPod USB Power Adapter If you do not have then you have to buy the same from Apple Store) 1 Connect the AC plug adapter to the power adapter (they might already be connected). 2 Plug the USB connector of the iPod shuffle Dock into the power adapter. 3 Plug the power adapter into a working electrical outlet. 4 Put iPod shuffle in the dock. You can disconnect and use iPod shuffle before it is fully charged.

it depends on what you are using to charge it with.
if you are charging it on the computer make sure that the plug that goes into the computer is in the right location and the plug that goes into your ipod is not in backwards.
if you are using a stero and it is not charging try to push the ipod in all the way and if that doesn't work then use something to push your iPod forward. or just see if your stero is working correctly. if not try a wall charger or a car charger. those usually ALWAYS work.

thanks for using fixya to solve your problems, i think the battery is down and need to be charge before you cn power on your ipod again. connect the charger or adapter to the ipod and plug it to AC power supply, leave for a while or some minutes before you power it on.

NOTE: don't always allow your battery to run down before you charge it.

Compliments and best of luck

it may be possible that your itunes does not recognize your player becauseno power remains in the battery. try charging your player loner or if it doesn't work that way, have the battery changed

Hello,
First, please check your connection (I'm sure you have already done this). Make sure that the cable is plugged in and working on both ends.
If that is fine, I would recommend taking it back and getting a new one. If you just recently purchased it, you should be able to return without a problem. It sounds like you might have a defective product and you don't want to get stuck with it after the return period.
Good news is that when you get the new one, if you use iTunes, it will automatically sync up and you wont have to manually load songs.
Hope this was helpful but if you still have questions, let me know.
Have a great day

your cable might be worn out

Press the middle key and menu key at the same time until the apple screen comes on. This will reset your settings but usually when my iPod does something funky like that I just do that and it's fine. If that doesn't work, contact your local Apple store.