Rival 38501 Smart Pot 5-Quart Logo

Question about Rival 38501 Smart Pot 5-Quart

1 Answer

Broken Crock Does anyone have a suggestion for replacing a broken crock? It cracked in half a month after I bought it while I was hand-washing it in the sink.

Posted by CYnthia Collier on

  • Anonymous Nov 11, 2007

    We are looking for a repacement liner for a Rival crockpot model # 3850. Can you refer me where to purchase this liner and what that cost would be? I have not found this repalcement for this particular model Number.

×

Ad

1 Answer

Anonymous

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Hmmmmm. Well, you could do what we did, i.e., find the part on line ... which is what I am trying do--again because--we found it, ordered it, and ... got a complete rice cooker! We're hoping to get a BBQ grill this time. :-) Seriously, it's out there ... or was. If you find it first, please post here. Bill & Kathi

Posted on Feb 19, 2007

  • Anonymous Feb 19, 2007

    OK ... victory! Well, sorta.

    Found this email exchange in our files.

    'Course, remember Veronica sent us the rice cooker. :-)

    Valued Customer Bill

    ----- Original Message -----
    From: [email protected]
    To: [email protected]
    Sent: 4/7/2006 1:54:45 PM
    Subject: Re: Question from www.rivalproducts.com [#980759]


    Hello Valued Customer,



    I have just received your email and I would like to thank you for writing and letting me know what you would need. I would be more than happy to assist you in getting you the information needed to order the part that you inquired about. I have included the pricing information and the ordering information that you would need to place an order. The information is listed below:



    The insert you need is item # 7110050100033, and it is priced at $16.00(American Currency). This price includes shipping and handling. You may place an order by contacting our consumer service center. The number is toll free: 1(800)557-4825, 6AM-3PM, MST, Monday through Friday. I appreciate your business.



    *If you reside in TX, NY, MI, or MA, state tax applies and is not included in these prices.



    Veronica.


    --Original Message--
    From: [email protected]
    Date: 3/19/2006 12:42:46 PM
    To: [email protected]
    Subject: Question from www.rivalproducts.com

    From:
    First Name: W.
    Last Name: Hagan
    Address:

    Atlanta, Georgia 30307
    Phone:
    Model: 38501
    Question:
    Wandered around website unsuccessfully. Not smart enough to find replacement stoneware liner for this model. Our model is, I think, a 5-qthttp://www.rivalproducts.com/eStore/prod... , but no liner seems to match.

    Thanks.

  • Anonymous Feb 19, 2007

    OK, after all of that, finally spoke with a human being at the 800.557.4825, as the website did not have what we needed (a 5 qt liner).

    "Jason," who did not sound as if this call ceneter was in Pakistan, said it was on backorder, but expected in (I'm not betting the first born on this) by 1 March. Said call back then.

    OK, hope that helped.

    Bill

×

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
2answers

I'm looking for the bowl for model # SCVP 550-B-CP replacement bowl, it's an oval Crock-Pot.

sorry only way to find is to locate another broken pot, best if you just go and buy a new one
0helpful
1answer

Broken pot to a crock pot

Here is Rival's parts page for your model. They show two different versions for your number, and the stoneware for both are out of stock. But there's a "contact us" link so maybe they can tell you when the parts will be available, or recommend another suitable replacement.
1helpful
1answer

Insert for the BB100 Rival BBQ Crock Pot Meat Cooker

I had the exact same thing. I got it about 1.5 years ago and just now am opening it only to find the ceramic inside is broken. I am going to try to call the crock pot service center tomorrow. Let me know if you found a solution that might help me! Thanks!
0helpful
2answers

Crock is broken

Try one of the following sellers:

To contact the manufacturer, try calling 800 #. 1-800-323-9519 (US number) for replacement parts or try www.crockpot.com

Rival Crock Pot Replacement Parts from MarBeck.com

Crock Pot Replacement Parts | Slow Cooker ...
0helpful
1answer

Westbend 6 qt crock white round pot

Try the Westbend website or replacements.com. If those two fail, try eBay.



Please remember to rate my solutions! Thanks
0helpful
1answer

Left side handle broken, and vent under power options melted

Try one of the following sellers:

To contact the manufacturer, try calling 800 #. 1-800-323-9519 (US number) for replacement parts or try www.crockpot.com

Rival Crock Pot Replacement Parts from MarBeck.com

Crock Pot Replacement Parts | Slow Cooker ...
0helpful
3answers

Can't find replacement crock.

the lid on our crock pot broke. We will sell you the bottom if you're interested.

This unit does not seem to be cracked.
0helpful
2answers

Broken crock

I broke the ceramic base bowl. Where can I buy replacement?
3helpful
1answer

Lid Handle is Broken

I need a lid and control knob for a Rival scv601. I can't find either on line and tried to call, but number given on crockpot wouldn't go through.
0helpful
3answers

Broken LIner

Have you try calling Crock Pot customer service? I'm looking for one too.
Not finding what you are looking for?

546 views

Ask a Question

Usually answered in minutes!

Top Rival Crock Pots & Slow Cookers Experts

Mike

Level 3 Expert

4382 Answers

Paul Carew

Level 3 Expert

3721 Answers

Paul Bade

Level 3 Expert

1699 Answers

Are you a Rival Crock Pot and Slow Cooker Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...