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Anonymous Posted on May 30, 2012

HOW DO I MANUALLY CLEAN THE PRINTHEADS ON MY HP 970CSE DESKJET PRINTER?

MY PRINTER IS ONLY PRINTING OUT IN BLACK AND CYAN, NO YELLOW OR MAGENTA. i HAVE REPLACED BOTH THE BLACK AND COLOR CARTRIDGES WITH BRAND NEW ONES. CAN SOMEONE TELL ME HOW TO CLEAN THE PRINTHEADS MANUALLY TO FIX THIS ISSUE OR IF YOU HAVE ANTHER SOLOUTION FOR THIS COLOR PRINTING ISSUE?

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on May 01, 2009

SOURCE: HP D135 - replaced printhead - still doesn't print in that color

try this link : I followed the directions and fixed the problem. the instructions that came with the new printhead weren't really complete.

Here's essentially all I did for my fix - Opened the printer top, turned the printer off. Removed the "bad" printhead, cleaned the metal contacts on the printhead and printer with windex. Closed the printer. Turned it on. waited for it to reset. Opened the printer. Turned the printer off again. Installed the printhead. Closed the lid. Plugged the printer in again. When it was ready I accessed the HP toolbox and alligned the printheads and cleaned the printheads. It worked. Here's a link with photos.


http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpa02107&lc=en&cc=ca&dlc=&product=64986

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Martin Smallridge

  • 419 Answers
  • Posted on May 28, 2009

SOURCE: printing yellow for black

Hi Jan,

Can you confirm that you are using a CIS or non-HP cartridges with this printer?

It sounds a lot like the printhead has reached a clogging point where sediment has built up in the black portion and loosens enough to printer a few lines before it re-asserts itself again.

Based on my experience of this printer, if you're using a non-HP delivery system for ink then you should consider replacing the black ink with a dyebase alternative instead of pigment.. Replacing the Black/Yellow printhead and running a number of test prints to purge the pigment ink in the printhead should then result in a clean and more reliable printout in future.

One other vector for problems is the cleaning area and I've found that this can become soiled with excess ink causing cross contamination within the inks of one printhead. As yet I've not found a reliable solution to counter this sort of issue.

Hope this gives some clues and hopefully some ideas of a fix.

Martin

johnfleff

johnfleff

  • 3 Answers
  • Posted on Jul 02, 2009

SOURCE: HP Business Inkjet 2200/ Printing Problems

I had this same problem. HP worked with me to solve this problem for over a week. I jumped through a hundred hoops....all to no avail.
The bottom line ended up being....Buy a knew printer because it would cost more to ship and repair the printer than it is worth. A fifty dollar turn-in fee was made for up-grading. I did this because there is no solution when the printer refuses to align itself so it can print
from the black cartridge.....sorry johnfleff

Anonymous

  • 1 Answer
  • Posted on Jan 04, 2010

SOURCE: my hp deskjet 1280 will not print yellow

Hello, this is Harry from www.BusinessSpread.co.uk.
We had the exact same problem when printing, we used 3 different 78 colour ink cartages and they all said 100% full but did not work. We then had a look at the dates on the box and they were all expired so when buying ink from anywhere even PC world or Curry’s always look at the expiry date.
Today I went to PC world and purchased a new 78 ink which said expires July 2011 and it works perfectly fine.
Regards,
Businessspread.co.uk

Anonymous

  • 114 Answers
  • Posted on Mar 12, 2010

SOURCE: HP 6000 Won't print with yellow cartridge

Try this :

Take out the power cable from the back of the printer keep on tapping the power button for 30 secs ; then plug it back.
Take out the catridges clean them with a Lint free cloth (copper contacts); also clean the catridge slot of the printer; put in back the catridges ;
Unplug the power cable from the back of the printer; press and hol down the (#) and the (6) button simultaneously with one hand and with the other hand put in back the power cable; and then release the (#) and (6) button;
It will perform a reset on the printer
IF still then it doesn't work then the catridge slot's copper contacts has gone bad and need to replace

Regards
Soumajit

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Officejet pro l7780 not printing

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A little more information would have been helpful in troubleshooting this problem. Did the printer ever work correctly? Did it just start printing yellow lines one day? Has it been out of use for a long time or, did you buy it in this condition. Also, is your computer a Windows PC or a Mac and which version of the OS are you using?


If you don\'t have the manual, you need to download one. I saw a link in a previous post or you can go to HP.com. The manual is crap as far as troubleshooting but it has all the part numbers of ink cartridges and printheads.


From the skimpy info you have supplied, I am going to assume there is something wrong in the ink supply system.


1. First you need to print a test page to find out if anything other than yellow can get to the paper. Find the HP Printer Utility. Again, not knowing what computer and OS you are using, I can\'t give you any explicit info. On Windows you might find something in Control Panels>Printer or under Programs you might find the HP Printer Utility. On a Mac maybe System Preferences>Printers or Go>Applications>HP Control Center.


2. If it only prints yellow boxes, or yellow boxes with streaks, you can run the Clean Printheads utility and reprint the test page. If you get more yellow or other colors start to show up, this indicates there\'s something wrong in the whole ink supply chain.


The HP 7xxx printers use the CYMK color system and have separate ink cartridges for each color: cyan, yellow, magenta, and black(K). In addition, the printheads are separate from the ink cartridges: yellow/black printhead and cyan/magenta printhead.


3. The problem could be in the ink cartridges or the printheads, or both. If the printer has been sitting for a long time, the ink will gel and clog up the whole system. Check the ink cartridges first. Are all four of them installed? Are they HP brand? Take them out one at a time, shake them and the reinstall them. Print another test page. Did anything change?


4. If more colors are printing, even with streaks, you should probably replace all the cartridges with GENUINE HP cartridges that are not expired. This could cost you $50-$60 on an eBay purchase but if you buy non-HP, or expired cartridges, you will not be a happy camper, long term. If you want to do this on the cheap, buy a black cartridge and see if you can at least start printing text. If you\'re making progress, you can buy the color cartridges later.


5. If replacing the cartridges fixed the problem, you\'re home relatively "free". If you have to replace either or both of the printheads, this can be expensive. They can run from $50-$100 each, so you\'ll have to make a decision on how much you want to spend on a printer that sold for $175 at Costco 6-7 years ago. Don\'t get me wrong, this is one of HP\'s better print engines but you will have to make an economic decision based on how much it\'s going to cost to bring this printer back to life. You can probably pick up a used 7xxx printer on Craigslist for $50-$75.


Hope this helps.
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I’m happy to help further over the phone at https://www.6ya.com/expert/susan_42b401e0b1603d8a

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I hope it's not a short term fix...I developed the problem when I didn't print for a long time, hope this helps someone, Cyn

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