I have tried letting the battery run out and recharge, hitting reset, even tried to find some software to reload but nothing seems to work. Everytime I start it up it still freezes. I can't even find where to send it to get repaired or how much it would cost. Can anyone assist me???? Thanks.
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soak unit it rubbing alcohol if dropped in water(water has deposits when dry that short stuuf out alcohol cleans and leaves no residue)let soak for a few hours(make sure battery is out)then shake out excess alcohol and let dry for a day in warm dry area.clean contacts on battery with alcohol ans qtips and reinstall battery then try to charge-same thing happened to me tried this and worked fine hopefully didnt short chips!!!!!Best of Luck to you!!!use 90% rubbing alcohol!!!let me know if worked!!!
Have never worked on this model but on any other make you would be at main board replacement stage I'm afraid,.Sounds like microprocesser ,eprom fault.Sorry but not cheap fix by the sounds of things,how old is unit,any chance is under guarantee.You could try bringing it back to where you bought it,.
Try taking a toothpick, and at the bottom of your mp3 player, there is the usb insert port thing, but then there is this little hole to the right...it's the reset button. After you hit the reset button, just let it charge.
Sounds like it may be the index in your Music Library. Try going into Recovery Mode; remove battery, hold power switch to ON, replace battery, release power switch when the Recovery Mode screen appears on the screen. Run Option 1 CleanUP, after it completes run Option 4 Restart. You will get a Rebuilding Library screen when it reboots, that's normal, then it should go back to your startup screen.
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