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Question about Kenmore 30 in. 42701 / 42702 / 42709 Electric Cooktop

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No Power Hi, I tried to install a Kenmore 42701 to my existing cable harness from a previous cooktop (120V AC), but the unit won't turn on. Please advise. Thanks.

Posted by Danny Nguyen on

  • Danny Nguyen Jan 30, 2007

    Hi Catriver, thanks for your response. The model number is 911.42701100. I measured the voltage at the terminals and the reading was 120VAC. But the cooktop didn't get any power.

    Thanks.

  • Danny Nguyen Jan 31, 2007

    You're right Catriver. I measured the wires and got 120V from each outer terminals to center but nothing across the 2 outer terminals. That must be the problem then. Do you think my stripper is broken? Thanks.

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Anonymous

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Brown, I need the first 3 letters of that model number. This model number is not complete, it comes up as a television...Catriver..post back.

Posted on Jan 29, 2007

  • Anonymous Jan 30, 2007

    Brown, you need 220V going to this cooktop. Check the installation manual. The voltage requirements should be in there. On the terminal block where the power connects you should have 120V from each end to center and 240V across the two outer terminals...Catriver..post back.

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