Whirlpool 24 in. DU1100XTPS Built-in Dishwasher Logo
Nancy Lutz Posted on Jan 24, 2007
Answered by a Fixya Expert

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Need help with dishwasher

My father's dishwasher will not start. The "clean" light keeps flashing and nothing I do makes it stop. I have tried pushing the cancel button many times but the "clean" light continues to blink and it won't start. Some time ago this happened, and a Sears technician gave me instructions over the phone to push a series of buttons in a particular order and it reset the dishwasher and worked fine. It has happened again but I've been unsuccessful now in finding anyone to help. Can you help me?

  • 5 more comments 
  • Nancy Lutz Jan 24, 2007

    It's been two weeks since first posting this request and I have received no answers.

  • Nancy Lutz Jan 27, 2007

    Jan.26 --I appreciate the attempt to help. I tried the "two key dances" but it did not work. I also removed the toe panel and found the problem addressed on the instructions. It did not give any suggestions for reseting. It gave instructions on doing a diagnostic test on the heating system. This was too technical for me so I have a repairman coming next week. If the solution is simple, I will get back to you. Not sure how to rate this but I appreciate your help.

  • Nancy Lutz Feb 02, 2007

    This is a followup to my father's dishwasher problem. I now have the solution which I will share. Hit the keys in this order:
    high-temp, heat-dry, high-temp, heat-dry
    What this does is put it in a diagnostic mode. It may take a minute or two but should clear everything. If not, try again.
    I am told any power interruption while the dishwasher is heating or drying, can throw it off. The manufacturer will not tell you this but will insist on coming to your home and charging you a big fee.
    Hope this helps others in the same circumstances.

  • Anonymous Nov 04, 2007

    yes i had the same problem and they charged me 174.00!!!

    Thanks it worked!!!

  • slabwood Jan 05, 2008

    Our dishwaher had the green light blinking and i tried the sloution that was posted. It worked. The sloution push the buttons in this order. HIGH-TEMP HEAT DRY HIGH-TEMP HEAT DRY. It takes a few minutes for it to reset itself. Thank you very much for this information. [email protected]

  • Anonymous Jul 03, 2008

    What can I say? A non-working dishwasher with a briefly blinking start light that wouldn't start... I was sure I was doomed! Repair bill or new dishwasher?
    I have a Whirlpool Gold Quiet Partner 3. The series of buttons as described worked! God bless you ... God bless you! What an awsome fix!



  • Dinodon Jul 16, 2008

    my dishwasher DU1050XTPS3 has the same problem. The clean light blinks and the dishwasher wont start.

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  • Posted on Oct 20, 2007
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I misplaced my diagnostics paperwork, but I found you here and you saved my life!  The wife is much appretiative! 

 

~Teddy Bear

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  • Posted on Aug 13, 2007
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Wow ... Thanks... it worked for me... "high-temp, heat-dry, high-temp, heat-dry" all the lights came on and a few minutes later they started flashing in a sequence... then they all went out... then it was ready to run... thanks again...

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High temp, high dry, high temp, high dry : saved me $200 today! god bless you!

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  • Posted on Nov 23, 2007
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THANKS FOR THE HELP I REALLY DIDN'T WANT A DISHWAHER FOR CHRISTMAS. THE HIGH TEMP HIGH DRY HIGH TEMP HIGH DRY COMBO DID THE TRICK.

THANKS AGAIN
HAPPY SANTA

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  • Posted on Sep 30, 2007
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Thanks a lot for all your contributions. I've purchased the model in July 2007. "high-temp, heat-dry, high-temp, heat-dry" wouldn't do it for me but I find that "sani-rinse, heat-dry, sani-rinse, heat-dry" kick started the diagnosis for me and it starts running.

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Worked for me ,you saved me a bunch....thanx thanx....mark

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  • Posted on Jun 02, 2007
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Thanks kansans i try the two botten, hi temp heated dry .it work the first time. i bet you save me more than a hunred dollars. made me look like a hearo autoworker

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  • Posted on Jan 24, 2007
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Kansans...one of the two key dances High temp-air dry-high temp-air dry or high temp-normal-high temp-normal. There was a heater quality rework on this model. Check to see if yours was affected. If you look behind the toe panel on the bottom of the dishwasher, the tech sheet should be there. This will give you instructions and trouble shooting. Sorry no one got back with you, the cat here has been swamped...Catriver..post back.

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Clean light flashing

This may help in your situation. The following link explains how you may be able to clear the blinking clean light problem:

http://www.fixya.com/support/r417123-blinking_clean_light_kenmore_whirlpool

Now...keep in mind all dish washers are not alike and have different panel options. If you do not have the same set up as I have referenced, the tech sheet for your dishwasher will explain. The tech sheet is located behind the lower toe panel under the door and lists the proper sequence of buttons to push for diagnostics and troubleshooting.

NOTE: Sometimes the tech sheet is located behind the inner door panel. You will need to remove the screws securing the inner panel to access it if this is the case. Make sure you turn off the main power breaker before doing so.

Sometimes this can be a momentary glitch in operation. However, if the problem keeps reoccuring the number of flashes is an indication of which circuit is causing your problem. Again, refer to your tech sheet to determine this.

If you have any questions, please let me know. I hope this helps you solve your problem.
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