Hi!
What is the OS of your laptop - XP or Vista? Basically, you need to reinstall the driver or software of your sound card.
Here is the link where you can download the driver:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3739733&lc=en&cc=us&dlc=en&lang=en&cc=us
Select the driver for Conexant High-Definition Audio Driver.
I hope that helps.
Good luck and have a nice day!
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