I just purchased a new canon faxphone L170 machine. i am trying to hook it up in the basement by it's self on the house telephone line. for some reason when i receive an incoming telephone call it will pick up before the answering maching picks up, which is located upstairs.
i would like to know how i have to configure it so it will only pick up if a fax is coming in. i also set the fax machine to answer auto tel/fax mode.
Re: Hooking up a fax machine on home telephone line
Well... the problem is that you are running two machines on one line. ONE of them has to take predominance.
Both machines should have settings for "number of rings to answer at". It sounds like you currently have the fax set to less than the answering machine, so the fax picks up after two rings, while your answering machine might be set to more, which it never gets to, because the fax answered the call already(It doesn't matter if you answer the phone, or the fax picks up, once the line is open, the answering machine is taken out of the equation). Even if you set the answering machine to answer first, you're then taking the fax service out of the loop.
I'm not sure how you're going to juggle that, since both types of machines each need control over the line to work properly.
That's why we (business machine folk) always recommend a dedicated line for fax service.
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On the controll panel there is a diamond shape picture with a eye in it.press that bottom and clear the fax that you received.There is no other way.You will have to phone the sender and ask them to change the papersize settings on the fax machine.
do you have a seperate fax line? if so check the fax line.
also in the fax menu set up your fax to phone/fax mode, and set up all your fax info.
if you have distinq ring you need to set up your # of rings.