Question about Humminbird 997c Si Combo Color Fish Finder And Gps Chartplotter, Without Transducer

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My Humminbird 997c SI is stuck in loading screen

I had downloaded latest software updates for my Humminbird 997c SI and my 1197c SI.Then was attempting to update them one ata a time following typical software updates for these units like I had done in the past, resetting factory settings then running software update. My 1197c SI update perfectly with no problem, then moved up front to perform update on my 997C SI and went through same process as mentioned before. I turned around for less than a minute and turned back around to a black screen. When attempting to turn the power back on it started the loading screen and then stayed there for over an hour. I brought the unit inside and connected to the PC via USB cable and opened my HumminbirdPC. I made it to the Matrix Boot screen by holding the "View" button down and proceeded to toggle down to the #9 "Program" command and again pressed "View" to start to HumminbirdPC recognition sequence. My unit is not recognized by the software and the unit came back with a "Programming Failure" response. I have attempted this several times and even brought the 119c Si in to try,keep in mind the 1197C Si is up to date... However thinking that the 1197C SI would load and be rcognized, now both units have the "Pragramming Failure" response when trying to get Humminbird PC to recognize them!? I have my PC with Windows Vistaup to date as I just went through a 26 item update with windows, including service pack 2. I have all Drivers up to date, all Security updates and still no recognition. I thought maybe it was something with my PC... So I borrow my wife's work computer which is a Dell with Wi ndows XP and her company keeps it updated thoroughly. Same result... Then borrowed my Sons MAC that runs Parallels and has Windows 2000 on it. No Luck!! I have exhausted all ideas and could use some additional ideas if someone has any. Any input would be appreciated to get the 997C SI up to date. I have heard tha it is appx $200 to send it in to Humminbird and the new 998c is outrageuosly expensive. Thank you in advance for any HELP!?

Posted by SKEzell on

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jwsmith180

  • 29 Answers

SOURCE: bought a 987c si hd.

If you have put power to the gps antenna then there is going to be a problem with your gps antenna. The Humminbird gps antenna gets it power from the unit. If you have done this you will need to contact our customer service group to get it resolved. There number is 800-633-1468.

Joby @ Humminbird

Posted on Feb 01, 2011

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Hi!
I suspect that the software is corrupt in your unit.
Being a newer model, if it's still under warranty, contact humminbird or one of their service centers for repair:
Authorized Service Centers - Canada Bay Distributors
119 Progress Ct.
P O Box 70
North Bay, Ontario, Canada P1B 8G8
Tel: (705) 476-6010
Email: [email protected]

Mike's Reel Repair
#108-31060 Peardonville Rd
Abbotsford, BC V2T 6K5
Tel: (604)855-1119
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www.mikesreelrepair.com
PTG Electronics Ltd.
3092 Portage Ave
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Where to ship your items:
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Humminbird
Attn: Service Dept.
678 Humminbird Lane
Eufaula, AL 36027
Who to call:
Toll-free: 1-800-633-1468
Monday - Friday
8:00am - 4:30pm CST


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My Humminbird 997c SI is stuck in loading screen I had downloaded latest software updates for my Humminbird 997c SI and my 1197c SI.Then was attempting to update them one ata a time following typical software updates for these units like I had done in the past, resetting factory settings then running software update. My 1197c SI update perfectly with no problem, then moved up front to perform update on my 997C SI and went through same process as mentioned before. I turned around for less than a minute and turned back around to a black screen. When attempting to turn the power back on it started the loading screen and then stayed there for over an hour. I brought the unit inside and connected to the PC via USB cable and opened my HumminbirdPC. I made it to the Matrix Boot screen by holding the "View" button down and proceeded to toggle down to the #9 "Program" command and again pressed "View" to start to HumminbirdPC recognition sequence. My unit is not recognized by the software and the unit came back with a "Programming Failure" response. I have attempted this several times and even brought the 119c Si in to try,keep in mind the 1197C Si is up to date... However thinking that the 1197C SI would load and be rcognized, now both units have the "Pragramming Failure" response when trying to get Humminbird PC to recognize them!? I have my PC with Windows Vistaup to date as I just went through a 26 item update with windows, including service pack 2. I have all Drivers up to date, all Security updates and still no recognition. I thought maybe it was something with my PC... So I borrow my wife's work computer which is a Dell with Wi ndows XP and her company keeps it updated thoroughly. Same result... Then borrowed my Sons MAC that runs Parallels and has Windows 2000 on it. No Luck!! I have exhausted all ideas and could use some additional ideas if someone has any. Any input would be appreciated to get the 997C SI up to date. I have heard tha it is appx $200 to send it in to Humminbird and the new 998c is outrageuosly expensive. Thank you in advance for any HELP!?

May 29, 2012 | Humminbird 997c Si Combo Color Fish Finder...

Humminbird 997c Si Combo Color Fish Finder And Gps Chartplotter, Without Transducer Logo

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