My pc-av18 will start up and go to the main sharp screen but will not load windows. When i push F2 for the setup menu, it asks me for a password. I don't know the password and am in need of removing if from my computer or just restarting the whole entire hard drive? Any help?

The only way to get that fixed is to call Sharp, and they will assist you in doing a full restore of the computer, what info you had will be lost during this process,

Have you tried pressing F8 right before the splash screen of windows,keep on tapping it until you get to see the advance boot menu and select safe mode?

hi, hope this helps,

1. Make sure the computer is turned off.

2. If any peripheral devices, except the optional external CD-ROM drive unit

(CE-CD05), are connected to your computer, disconnect them.

3. Turn on the computer.

4. When the message Press <F2> to enter SETUP appears, press F2. The

Setup Utility opens.

5. Insert the Product Recovery CD-ROM disk 1 into the CD-ROM drive.

6. In the Exit menu, select Load Setup Defaults; then, press Enter twice.

7. In Boot Sequence of the Main menu, set CD-ROM Drive to the top of the list;

then, press ESC.

8. In the Exit menu, confirm Exit Saving Changes is highlighted and press

Enter twice.

9. Read the message on the screen, and select the operating system which you

had selected for the first time you use the computer; then, press Enter.

You cannot change the operating system from the first choice.

10. Read the message on the screen, and select the way to recover your system;

then, press Enter.

11. Read the message and select Continue; then, press Enter.

12. Read the message and select Continue again; then, press Enter.

13. If you see the message asking you to insert the Product Recovery CD-ROM

disk 2, remove the disk 1 and insert the disk 2; then, press Enter.

14. If you see the message asking you to insert the Product Recovery CD-ROM

disk 3, remove the disk 2 and insert the disk 3; then, press Enter.

15. If you see the message The Operating System has been recovered

successfully, remove the Product Recovery CD-ROM disk 3. The system will

restart automatically.

16. When the message Press <F2> to enter SETUP appears, press F2. The

Setup Utility opens.

17. In the Exit menu, select Load Setup Defaults; then, press Enter twice.

18. In the Exit menu, confirm Exit Saving Changes is highlighted and press

Enter twice. The system restarts.

19. Set up Windows, following the instructions on the screen. When you finish
the setup, the recovery is completed.

Just visit this or click here

Enter your model and hash code and they email back your bios master password for your Laptop/computer.

Dear i have send some instruction of need a password.
please follow the instructions.
and you receive a password.
Thanks.

1. Download a free demo version of Windows Key (to reset a "Demo12345" password for a trial) or buy an instant download online (to reset an unknown password)
2. Run the downloaded file to install Windows Key. You can install Windows Key on any PC you have access to
3. At the end of the installation process enable the "Run Windows Key" check-box and click the "Finish" button. Windows Key will be launched automatically
4. Create a password reset CD, USB Flash drive or a driver floppy following the instructions below:
Using a Windows Key bootable CD 1. Click the "CD image" link
2. Insert Windows Setup CD and browse for the TXTSETUP.SIF file. The file is usually located in the 'I386' folder of the Windows Setup CD. Click "Next" (Don't have any Windows Setup CD? Request a Windows Key .ISO download)
3. Enter you name and set your own password for the bootable CD (you may set an empty password). Click "Next"
4. WindowsKey.iso file is created
5. Insert a blank CD, specify your burning drive from the list and click "Next"
6. Windows Key password reset CD is ready
What should I do next?
7. Reboot your system with this CD
8. Windows Setup process starts
9. After all the required files are loaded from the bootable CD, Windows Key starts working. It displays your license info and asks to enter the password that you set for the bootable CD
Continue to step 14*
Using a Windows Key bootable USB Flash Drive 1. Click the "USB Flash Drive" link
2. Connect a blank USB Flash Drive. Click "Next"
3. Insert Windows Setup CD and browse for the TXTSETUP.SIF file. Click "Next" (Don't have any Windows Setup CD? Request { /iso-request.htm } a Windows Key .ISO download)
4. Enter you name and set your own password for the bootable USB Flash Drive (you may set an empty password). Click "Next"
5. Windows Key password reset USB Drive is ready

What should I do next?
6. Reboot your system with this USB Drive. To reboot your PC with USB Flash Drive you may need to set the following options for the BIOS Setup Utility: after rebooting your PC please press "Del" or "F2" to run BIOS Setup Utility, go to the "Boot" section and press "F6" to move the "Hard Drive" device up, press "Enter" on the "Hard Drive" option and press "F6" to move the "USB Drive" device up. After all the changes are set please press "F10" to exit and save the settings
7. Windows Setup process starts
8. After all the required files are loaded from the USB Drive, Windows Key starts working. It displays your license info and asks to enter the password that you set for the bootable USB Flash Drive
Continue to step 14*
Using a Windows Key driver floppy 1. Click the "driver floppy" link
2. Insert a blank floppy into the floppy drive and click "Next"
3. Enter you name and set your own password for the driver floppy (you may set an empty password). Click "Next"
4. Windows Key creates three files on the floppy: winkey.sys, winkey.inf and textsetup.oem. The driver floppy is ready What should I do next?
5. Insert Windows Setup CD or bootable floppy and reboot your PC
6. Windows Setup blue screen appears
7. Press "F6" when Windows Setup prompts for additional drivers at the bottom line of the blue screen
8. Windows Setup continues loading required files from the bootable CD or floppies
9. Windows Setup prompts you to press "S" to specify additional drivers. Press "S" and insert the Windows Key driver floppy
10. Press "Enter" to specify the "Windows Key" driver
11. Windows Setup loads the files from the floppy drive
12. Windows Setup continues loading the files from the Setup CD or prompts you to continue with the rest of the bootable floppies
13. After all the required files are loaded from the Setup CD or bootable floppies, Windows Key starts working. It displays your license info and asks to enter the password that you set for the driver floppy
Continue to step 14*
Boot Mode 14. Please enter the password that you have set for the Windows Key bootable media
15. Select the Windows installation to be unlocked
16. Windows Key asks: "Undo Windows Key changes? (Y/N)". Press "N" if you want to reset the password or "Y" if you want to leave the original passwords and cancel the program changes
17. Select the account to reset the password for
18. Windows Key asks: "Reset 'account_name' password? (Y/N)". Press "Y" to reset the password or "N" to leave the original password
19. Windows Key asks: "Reset password for another account? (Y/N)". Press "Y" to reset password for another account or "N" to quit Windows Key
20. Remove the Windows Key bootable media and restart your PC.

i think the hd is bad, better replace it and reinstall your system.

press hard disk and boot the windows

You do not need the CD to recover this laptop.

From the User Manual:

1. Turn on your computer. When the message <F2> to enter System Configuration
Utility appears on the bottom left of the screen, press F2. Then, the Setup Utility
will open.
2. In the Exit menu, select Load Setup Defaults; then, press Enter twice.
3. In the Exit menu, confirm Exit Saving Changes is highlighted and press Enter
twice.
4. The system will restart. When the message Press F10 to Recover appears on the
screen, press F10.
5. Read the message on the screen, and select the way to recover your system; then,
press Enter. If you selected Formats hard disk and creates new partition, go to
the next step. Otherwise, go to Step 10.
6. Select the volume of C: drive and press Enter.
7. Read the message and select Continue; then, press Enter. The formatting and reinstallation
will start.
Although the pointer may be shown on the screen, never touch the
keyboard or the mouse during recovery except when the message prompts
you to. If you touch them, the re-installation will be canceled.
8. When the re-installation process is completed, the system will restart
automatically.
9. Set up Windows XP by following the on-screen instructions. When you complete
the Windows setup, make sure to set date and time.

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If you need help understanding these instructions, feel free to ask.

ur computer may be infectedby some virus .. format the system parttion using some linux live cd parttion tools and try to reinstall the requird os