Konica Minolta Dimage Scan Dual IV Film Scanner Logo

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Keith Novak Posted on Jan 07, 2007

The Scan Dual IV will not initialize on startup although the door is closed.

I have used the scanner before, and had put it away for probably six months or better. Upon hooking it up again, I cannot use it because the scanner will not initialize, the light just keeps blinking. The door is closed and the software is installed. Any suggestions?

  • 3 more comments 
  • bigbandpete Dec 07, 2007

    I have the identical problem - and have tried new USB cables - a different computer - removed and reinstalled the software - telephoned the Minolta helpline but they did not ring me back as promised. Feel very frustrated

    Peter.

  • Anonymous Dec 18, 2007

    I also have the same problem. I am running the software on Mac OS X 10.4.11. I have uninstalled and reinstalled the scanner software but the indicator light will not stop blinking.

  • Anonymous Dec 21, 2007

      After scanning a couple of trays of slides the scanner locked up with the film inside it. I had to turn the unit off and on again to get it to eject the tray. I'm using a Mac with OS10 and I get a message that says it cannot be launched because I may have other Dimage software running which of course I do not. I also have the blinking light but only when the door is closed. Thankyou so much for any help you can offer.

  • sarahcross May 03, 2008

    The door is closed, the light keeps blinking sporadically and it tells me i need to close the door. how do I get past this step? THanks

  • Anonymous Mar 03, 2009

    SCANNER STOPPED WORKING AND REPEATEDLY TELLS BE UNABLE TO OPEN SCANNER, BE SURE DIMAGE SOFTWARE IS NOT OPEN, WHICH IT IS NOT.

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  • Posted on Dec 27, 2007
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 Hi I'm GusGusGus, I just posted a solution that might help. It's under the post about "2nd request for help on the scan dual 4", Hope it helps. Good Luck!

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  • Posted on Dec 27, 2007
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Ok, I figured it out. The indicator light was constantly blinking but I just went ahead and proceeded with the rest of the steps outlined in the manual. The scanner works fine and after the software is opened, the light will stop blinking. I don't know why this works but it does.

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1helpful
2answers

Using my Dimage Scan Dual 4 SW with Windows 7 gives me trouble. Have konica Minolta SW ver. 1.0.0 for windows XP. It works fine on the XP computer. But I have great difficulties loading the SW on

Have you right clicked on the .exe file of windows 7 executable for the Minolta scanner to select compatibility to switch it back to xp.Have you tried to use third party twain drivers for scan software such as silverfast or vuescan instead?
10helpful
1answer

Need drivers for Minolta Dimage Scan Dual III to work with Windows 7 64-bits

I used this solution from KainAnderson
1) Install the Konica Minolta XP software in Win 7.
2) Plug in your DImage Scanner into a USB port and turn it on with the door closed. It may detect and install the original Konica Minolta Driver.
3) Create an empty folder on you harddrive (for instance go to my computer, double click on the c: drive, then right click and create a new folder named newminolta).
4) Open windows notepad and copy the following into it:

; scanners.inf -- Test Vista Minolta Film Drivers
;
;
; To remove this driver and install the original
; manufacturer's driver, go into Device Manager,
; open Imaging devices, then click on the scanner name
; with the right mouse button and choose Uninstall.
[Version]
Signature="$CHICAGO$"
Class=Image
ClassGUID={6bdd1fc6-810f-11d0-bec7-08002be2092f}
Provider=%Provider%
DriverVer=3/12/2009,2.0
[Manufacturer]
%Mfg%=Models,ntamd64
[Models]
; USB scanners
"Minolta Scan Dual II" = USBScanner,USB\Vid_0638&Pid_026a
"Minolta Scan Dual III" = USBScanner,USB\Vid_0686&Pid_400d
"Minolta Scan Dual IV" = USBScanner,USB\Vid_132b&Pid_000a
"Minolta Scan Elite 5400 2" = USBScanner,USB\Vid_132b&Pid_0012
"Minolta Scan Elite 5400" = USBScanner,USB\Vid_0686&Pid_400e
"Minolta Scan Elite II" = USBScanner,USB\Vid_0686&Pid_4004
"Minolta SC-110" = USBScanner,USB\Vid_0638&Pid_0a15
"Minolta SC-215" = USBScanner,USB\Vid_0638&Pid_0a16
;---------------- Duplicated from [Models]
[Models.ntamd64]
; USB scanners
"Minolta Scan Dual II" = USBScanner,USB\Vid_0638&Pid_026a
"Minolta Scan Dual III" = USBScanner,USB\Vid_0686&Pid_400d
"Minolta Scan Dual IV" = USBScanner,USB\Vid_132b&Pid_000a
"Minolta Scan Elite 5400 2" = USBScanner,USB\Vid_132b&Pid_0012
"Minolta Scan Elite 5400" = USBScanner,USB\Vid_0686&Pid_400e
"Minolta Scan Elite II" = USBScanner,USB\Vid_0686&Pid_4004
"Minolta SC-110" = USBScanner,USB\Vid_0638&Pid_0a15
"Minolta SC-215" = USBScanner,USB\Vid_0638&Pid_0a16
;---------------- USBScanner -------------------------
[USBScanner]
Include=sti.inf
Needs=STI.USBSection
SubClass=StillImage
DeviceType=1
DeviceSubType=1
Capabilities=0
[USBScanner.Services]
Include=sti.inf
Needs=STI.USBSection.Services
[Strings]
Provider="Konica Minolta"
Mfg="Konica Minolta"

5. Now save you new notepad file in the directory you created as newminolta.inf NOT as newminolta.inf.txt or newminolta.txt (i.e. c:\newminolta\newminolta.inf)
6. Go to control panel (View Devices and Printers).
7. Right click on Minolta Scan Dual III and click on properties.8. Select Hardware tab, then select Properties
9. Select Driver tab, then select update driver
10. Select Browse my computer for driver software.
11. Browse to c:\newminolta\newminolta.inf (or wherever you stored file) and click Next
12. Click Next. After running driver file Win 7 should now say it updated driver.
13. Run Dimage software with door closed. Wait for it to initialize and green light stops blinking.
14 Open door and insert film holder and start scanning.
Hopefully I've copied and amended the solution correctly
17helpful
4answers

I am attempting to use my Dimage Scan Dual 4, with windows 7, but I receive an error 4 message, stating that the scanner connection cannot be confirmed. Any ideas? Ron

1) Install the Konica Minolta XP software in Vista/Windows 7.
2) Plug in your DImage Scanner into a USB port and turn it on with the door closed. It will detect and install the original Konica Minolta Driver.
3) Create an empty folder on you harddrive (for instance go to my computer, double click on the c: drive, then right click and create a new folder named newminolta).
4) Open windows notepad and copy the following into it:

; scanners.inf -- Test Vista Minolta Film Drivers
;
;
; To remove this driver and install the original
; manufacturer's driver, go into Device Manager,
; open Imaging devices, then click on the scanner name
; with the right mouse button and choose Uninstall.
[Version]
Signature="$CHICAGO$"
Class=Image
ClassGUID={6bdd1fc6-810f-11d0-bec7-08002be2092f}
Provider=%Provider%
DriverVer=3/12/2009,2.0
[Manufacturer]
%Mfg%=Models,ntamd64
[Models]
; USB scanners
"Minolta Scan Dual II" = USBScanner,USBVid_0638&Pid_026a
"Minolta Scan Dual III" = USBScanner,USBVid_0686&Pid_400d
"Minolta Scan Dual IV" = USBScanner,USBVid_132b&Pid_000a
"Minolta Scan Elite 5400 2" = USBScanner,USBVid_132b&Pid_0012
"Minolta Scan Elite 5400" = USBScanner,USBVid_0686&Pid_400e
"Minolta Scan Elite II" = USBScanner,USBVid_0686&Pid_4004
"Minolta SC-110" = USBScanner,USBVid_0638&Pid_0a15
"Minolta SC-215" = USBScanner,USBVid_0638&Pid_0a16
;---------------- Duplicated from [Models]
[Models.ntamd64]
; USB scanners
"Minolta Scan Dual II" = USBScanner,USBVid_0638&Pid_026a
"Minolta Scan Dual III" = USBScanner,USBVid_0686&Pid_400d
"Minolta Scan Dual IV" = USBScanner,USBVid_132b&Pid_000a
"Minolta Scan Elite 5400 2" = USBScanner,USBVid_132b&Pid_0012
"Minolta Scan Elite 5400" = USBScanner,USBVid_0686&Pid_400e
"Minolta Scan Elite II" = USBScanner,USBVid_0686&Pid_4004
"Minolta SC-110" = USBScanner,USBVid_0638&Pid_0a15
"Minolta SC-215" = USBScanner,USBVid_0638&Pid_0a16
;---------------- USBScanner -------------------------
[USBScanner]
Include=sti.inf
Needs=STI.USBSection
SubClass=StillImage
DeviceType=1
DeviceSubType=1
Capabilities=0
[USBScanner.Services]
Include=sti.inf
Needs=STI.USBSection.Services
[Strings]
Provider="Konica Minolta"
Mfg="Konica Minolta"

5. Now save you new notepad file in the directory you created as newminolta.inf NOT as newminolta.inf.txt or newminolta.txt (i.e. c: newminolta newminolta.inf)
6. Go to system control panel (may have to change control panel to classic view to see system).
7. Select Device Manager
8. Select Imaging Devices
9. Right click on Minolta Scan Dual IV and click on driver tab. Select Update Driver.
10. Select Browse my computer for driver software.
11. Select Let me pick from a list of device drivers on my computer.
12. Select Have Disk
13. Browse to c:\newminolta newminolta.inf and click OK
14. Click Next. Vista should now say it updated driver.
15. Run Dimage software with door closed. Wait for it to initialize and green light stops blinking.
16. Open door and insert film holder and start scanning.
0helpful
2answers

Diamge Scan II, Error = 5 Windows 2000, Error = 1 on Windows XP

Before you install try this.

1. Start -> Click Run
2. Enter msconfig and click ok
3. Click Startup tab
4. Uncheck program that you don't want to startup
You can disable programs that you don't want automatically load when you start your computer. By disabling these programs will help your computer startup faster.
5. Click Ok and restart
Now you should notice that your computer startup faster.

My Hot Tips to Make Your Computer Faster:
* Regularly check your startup folder to prevent malicious programs installed itself without your knowledge.
* Delete the temporary files from Temp folder (Start > Run > %temp% > delete all files).
* Upgrade your RAM to makes your computer boot faster : )
I hope this helps you to make your computer faster..
6helpful
3answers

Konica Minolta DiMAGE Scan Dual IV Film Scanner driver in an IMac

DS Dual 4 even works with SnowLeopard on a CoreDuo MBP. But it doesn not support Autofocus when used under USB2. You have to use a USB1.1 Port, if you want to use autofocus function. Every time the software crashes, because you tried e.g. to use autofocus with USB2, you will have to close the application, go to the folder User/Library/Preferences/DS Dual4/... and look whether there is a file name something like "MFSlib...." and pull it to the trash bin. You can start the application again. PS.: Your keyboard USB port is a USB 1.1 port!
2helpful
1answer

DS_Dual4easy software for VISTA operating system?

1) Install the Konica Minolta XP software in Vista/Windows 7.
2) Plug in your DImage Scanner into a USB port and turn it on with the door closed. It will detect and install the original Konica Minolta Driver.
3) Create an empty folder on you harddrive (for instance go to my computer, double click on the c: drive, then right click and create a new folder named newminolta).
4) Open windows notepad and copy the following into it:

; scanners.inf -- Test Vista Minolta Film Drivers
;
;
; To remove this driver and install the original
; manufacturer's driver, go into Device Manager,
; open Imaging devices, then click on the scanner name
; with the right mouse button and choose Uninstall.
[Version]
Signature="$CHICAGO$"
Class=Image
ClassGUID={6bdd1fc6-810f-11d0-bec7-08002be2092f}
Provider=%Provider%
DriverVer=3/12/2009,2.0
[Manufacturer]
%Mfg%=Models,ntamd64
[Models]
; USB scanners
"Minolta Scan Dual II" = USBScanner,USBVid_0638&Pid_026a
"Minolta Scan Dual III" = USBScanner,USBVid_0686&Pid_400d
"Minolta Scan Dual IV" = USBScanner,USBVid_132b&Pid_000a
"Minolta Scan Elite 5400 2" = USBScanner,USBVid_132b&Pid_0012
"Minolta Scan Elite 5400" = USBScanner,USBVid_0686&Pid_400e
"Minolta Scan Elite II" = USBScanner,USBVid_0686&Pid_4004
"Minolta SC-110" = USBScanner,USBVid_0638&Pid_0a15
"Minolta SC-215" = USBScanner,USBVid_0638&Pid_0a16
;---------------- Duplicated from [Models]
[Models.ntamd64]
; USB scanners
"Minolta Scan Dual II" = USBScanner,USBVid_0638&Pid_026a
"Minolta Scan Dual III" = USBScanner,USBVid_0686&Pid_400d
"Minolta Scan Dual IV" = USBScanner,USBVid_132b&Pid_000a
"Minolta Scan Elite 5400 2" = USBScanner,USBVid_132b&Pid_0012
"Minolta Scan Elite 5400" = USBScanner,USBVid_0686&Pid_400e
"Minolta Scan Elite II" = USBScanner,USBVid_0686&Pid_4004
"Minolta SC-110" = USBScanner,USBVid_0638&Pid_0a15
"Minolta SC-215" = USBScanner,USBVid_0638&Pid_0a16
;---------------- USBScanner -------------------------
[USBScanner]
Include=sti.inf
Needs=STI.USBSection
SubClass=StillImage
DeviceType=1
DeviceSubType=1
Capabilities=0
[USBScanner.Services]
Include=sti.inf
Needs=STI.USBSection.Services
[Strings]
Provider="Konica Minolta"
Mfg="Konica Minolta"

5. Now save you new notepad file in the directory you created as newminolta.inf NOT as newminolta.inf.txt or newminolta.txt (i.e. c: newminolta newminolta.inf)
6. Go to system control panel (may have to change control panel to classic view to see system).
7. Select Device Manager
8. Select Imaging Devices
9. Right click on Minolta Scan Dual IV and click on driver tab. Select Update Driver.
10. Select Browse my computer for driver software.
11. Select Let me pick from a list of device drivers on my computer.
12. Select Have Disk
13. Browse to c: newminolta newminolta.inf and click OK
14. Click Next. Vista should now say it updated driver.
15. Run Dimage software with door closed. Wait for it to initialize and green light stops blinking.
16. Open door and insert film holder and start scanning.
60helpful
6answers

Minolta DiMage Scan Dual IV

1) Install all of the usual Minolta software in Vista.
2) Create a new folder somewhere
3) Create a new txt file named minolta.inf and paste this into it:

; scanners.inf -- Test Vista Minolta Film Drivers
;
;
; To remove this driver and install the original
; manufacturer's driver, go into Device Manager,
; open Imaging devices, then click on the scanner name
; with the right mouse button and choose Uninstall.
[Version]
Signature="$CHICAGO$"
Class=Image
ClassGUID={6bdd1fc6-810f-11d0-bec7-08002be2092f}
Provider=%Provider%
DriverVer=3/12/2009,2.0
[Manufacturer]
%Mfg%=Models,ntamd64
[Models]
; USB scanners
"Minolta Scan Dual II" = USBScanner,USB\Vid_0638&Pid_026a
"Minolta Scan Dual III" = USBScanner,USB\Vid_0686&Pid_400d
"Minolta Scan Dual IV" = USBScanner,USB\Vid_132b&Pid_000a
"Minolta Scan Elite 5400 2" = USBScanner,USB\Vid_132b&Pid_0012
"Minolta Scan Elite 5400" = USBScanner,USB\Vid_0686&Pid_400e
"Minolta Scan Elite II" = USBScanner,USB\Vid_0686&Pid_4004
"Minolta SC-110" = USBScanner,USB\Vid_0638&Pid_0a15
"Minolta SC-215" = USBScanner,USB\Vid_0638&Pid_0a16
;---------------- Duplicated from [Models]
[Models.ntamd64]
; USB scanners
"Minolta Scan Dual II" = USBScanner,USB\Vid_0638&Pid_026a
"Minolta Scan Dual III" = USBScanner,USB\Vid_0686&Pid_400d
"Minolta Scan Dual IV" = USBScanner,USB\Vid_132b&Pid_000a
"Minolta Scan Elite 5400 2" = USBScanner,USB\Vid_132b&Pid_0012
"Minolta Scan Elite 5400" = USBScanner,USB\Vid_0686&Pid_400e
"Minolta Scan Elite II" = USBScanner,USB\Vid_0686&Pid_4004
"Minolta SC-110" = USBScanner,USB\Vid_0638&Pid_0a15
"Minolta SC-215" = USBScanner,USB\Vid_0638&Pid_0a16
;---------------- USBScanner -------------------------
[USBScanner]
Include=sti.inf
Needs=STI.USBSection
SubClass=StillImage
DeviceType=1
DeviceSubType=1
Capabilities=0
[USBScanner.Services]
Include=sti.inf
Needs=STI.USBSection.Services
[Strings]
Provider="Konica Minolta"
Mfg="Konica Minolta"
4. Save file. Turn on scanner and go into device manager and update the old minolta driver with this driver. You may have to manually update it.
5. All the normal Minolta programs now work just fine. Enjoy!
4helpful
2answers

Konica Minolta Dimage Dual IV

1) Install the Konica Minolta XP software in Vista/Windows 7.
2) Plug in your DImage Scanner into a USB port and turn it on with the door closed. It will detect and install the original Konica Minolta Driver.
3) Create an empty folder on you harddrive (for instance go to my computer, double click on the c: drive, then right click and create a new folder named newminolta).
4) Open windows notepad and copy the following into it:

; scanners.inf -- Test Vista Minolta Film Drivers
;
;
; To remove this driver and install the original
; manufacturer's driver, go into Device Manager,
; open Imaging devices, then click on the scanner name
; with the right mouse button and choose Uninstall.
[Version]
Signature="$CHICAGO$"
Class=Image
ClassGUID={6bdd1fc6-810f-11d0-bec7-08002be2092f}
Provider=%Provider%
DriverVer=3/12/2009,2.0
[Manufacturer]
%Mfg%=Models,ntamd64
[Models]
; USB scanners
"Minolta Scan Dual II" = USBScanner,USBVid_0638&Pid_026a
"Minolta Scan Dual III" = USBScanner,USBVid_0686&Pid_400d
"Minolta Scan Dual IV" = USBScanner,USBVid_132b&Pid_000a
"Minolta Scan Elite 5400 2" = USBScanner,USBVid_132b&Pid_0012
"Minolta Scan Elite 5400" = USBScanner,USBVid_0686&Pid_400e
"Minolta Scan Elite II" = USBScanner,USBVid_0686&Pid_4004
"Minolta SC-110" = USBScanner,USBVid_0638&Pid_0a15
"Minolta SC-215" = USBScanner,USBVid_0638&Pid_0a16
;---------------- Duplicated from [Models]
[Models.ntamd64]
; USB scanners
"Minolta Scan Dual II" = USBScanner,USBVid_0638&Pid_026a
"Minolta Scan Dual III" = USBScanner,USBVid_0686&Pid_400d
"Minolta Scan Dual IV" = USBScanner,USBVid_132b&Pid_000a
"Minolta Scan Elite 5400 2" = USBScanner,USBVid_132b&Pid_0012
"Minolta Scan Elite 5400" = USBScanner,USBVid_0686&Pid_400e
"Minolta Scan Elite II" = USBScanner,USBVid_0686&Pid_4004
"Minolta SC-110" = USBScanner,USBVid_0638&Pid_0a15
"Minolta SC-215" = USBScanner,USBVid_0638&Pid_0a16
;---------------- USBScanner -------------------------
[USBScanner]
Include=sti.inf
Needs=STI.USBSection
SubClass=StillImage
DeviceType=1
DeviceSubType=1
Capabilities=0
[USBScanner.Services]
Include=sti.inf
Needs=STI.USBSection.Services
[Strings]
Provider="Konica Minolta"
Mfg="Konica Minolta"

5. Now save you new notepad file in the directory you created as newminolta.inf NOT as newminolta.inf.txt or newminolta.txt (i.e. c: ewminolta ewminolta.inf)
6. Go to system control panel (may have to change control panel to classic view to see system).
7. Select Device Manager
8. Select Imaging Devices
9. Right click on Minolta Scan Dual IV and click on driver tab. Select Update Driver.
10. Select Browse my computer for driver software.
11. Select Let me pick from a list of device drivers on my computer.
12. Select Have Disk
13. Browse to c: ewminolta ewminolta.inf and click OK
14. Click Next. Vista should now say it updated driver.
15. Run Dimage software with door closed. Wait for it to initialize and green light stops blinking.
16. Open door and insert film holder and start scanning.
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