Question about Foxconn NF4SLI7AA-8EKRS2 Motherboard
I just got this board from newegg, and set it up only a few days ago. When I went to install XP on it, it starts throwing BSOD's like "IRQ_NOT_LESS_OR_EQUAL" and crap... when I poked around inside the case, my hand grazed the southbridge and I discovered that it is WAY too hot, but no scorching smell at all. And explain this... after leaving the computer off all night, I got up this morning and put my hand on the southbridge... it was warm. Everything else in the case was stark cold, except for that chip. By process of elimination, I have determined that the memory, hard drive, and CD ROM aren't the problem. I don't have the option of returning this board... I was an idiot and threw away all the proof of ownership. Is it possible to just install a fan on the southbridge, like the northbridge has, and let it slide? Please help.
Hi drummer, It shouldn't be running that hot so I suspect the motherboards defective and probably damaged even more due to being exposed to excessive heat. Getting rid of your packing material does not void your warranty nor remove all your options. Try calling Foxxon support and let them walk you through the process making sure you get the techs name. They are more inclined to be pleasant and helpful if you know and it, are nice and use the name occasionally in the conversation just like you were carrying out a conversation with someone you know. If you have a dated receipt they will honor your warranty. If you don't have the receipt the board should have a manufacturing code on it that indicates the date made. Unless the board has been sitting on a shelf for a year you should still be able to get a warranty replacement from them. They will ship the replacement to you but may want to charge your credit card for the replacement and credit your account once they receive the defective board. This is common and it is to prevent you from keeping both boards. If they insist on you're sending the board out first or if you can't do the credit card thing just explain your situation to the tech. I've generally found the original packing material is only necessary when returning to a retailer. If the tech give you a hard time just politely ask his/her name and to speak to the supervisor. Another thing to note is that the replacement you receive will be a *refurbished* part. I personally have no problems with them since they will continue to honor whatever warranty your original board had left. Let us know if you have any other questions on this topic and please don?t forget to rate the posting.
Posted on Jan 07, 2007
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