Turning on When i turn my mp3 on it shows the hour glass as normal and then displays the sandisk welcome as normal but instead of going to my music after the welcome it repeats the hour glass and the welcome over and over. does any1 have an answer???

Use SanDisk MP3 Players
SanDisk is an electronic device manufacturer that creates various types of MP3 players under the SanDisk Sansa product line.
The SanDisk MP3 players range in storage capacity, starting at 512mb, and are intended to operate on the Windows operating system.
Most SanDisk MP3 players also include a built-in video player with a color screen, an FM radio tuner, and a memory flash card slot to expand the MP3 player's storage capacity.
Use SanDisk MP3 players to take your computer's MP3 library with you and listen to music wherever you go.

1. Verify that your computer meets the operating specifications required to sync the SanDisk MP3 player with the PC.
All SanDisk MP3 players require Windows XP or later; Windows Media Player; and a USB 1.0 port. A USB 2.0 is important if you want high-speed music syncing.
2, Check that the SanDisk MP3 player has a full battery charge.
All SanDisk MP3 players have a rechargeable lithium ion battery, and some SanDisk devices have a replaceable battery.
The battery icon on the top right-hand side of the SanDisk MP3 player's screen displays the current status of the battery's charge.
If the battery is low, recharge it before using the SanDisk player for the first time.
To charge, connect the player to your computer's powered USB port using the included USB cable.
The SanDisk player's screen will display a yellow charging icon.
Unplug when charging is complete.

3. To turn on the SanDisk MP3 player for the first time, unlock the "hold" switch on the top of the MP3 player by sliding it so that the orange tab does not appear.
Then, press the "power button" once.
Wait for the SanDisk MP3 player to respond.
The thumbweel of the player will flash a light and the screen will turn on to display the player's menu options.
Turn off the SanDisk player by holding down the player's power button for two seconds.
Wait for the screen to display "Goodbye" before releasing the button.
4. Practice resetting the SanDisk MP3 player to solve critical software errors and to fix the MP3 player if it freezes.
To reset the player, hold down the power button for fifteen seconds.
This resets the MP3 player to its original factory settings and can help resolve any problems you encounter while using the SanDisk MP3 player.
5. Connect the SanDisk MP3 player to your computer using the included USB cable.
Once the computer has sensed the connected device, the SanDisk player's screen will display "Connected" and the SanDisk Portable Media Player will be listed under Other in your computer's My Computer window.
6. Add music to the SanDisk MP3 player.
Double-click the Portable Media Player listed in the My Computer window.
Double-click the Music folder.
Select the MP3 files that you wish to load onto the MP3 player and drag them into the Music folder.
The player will load them into its internal memory and make them available for playback once the device is disconnected from the computer.
7. Sync your MP3 song playlists from Windows Media Player to the SanDisk MP3 player.
Create a playlist in Windows Media Player and connect the SanDisk MP3 player to your computer (see Step 5).
Once its connected, Windows will display a dialog box. In the box, click "Sync digital media files to this device."
In the next window, click Set Up Sync. In the menu, click Personal Playlists and then select the playlists that you wish to transfer to the SanDisk player.
Click the Add button then push the Finish button to transfer your Windows Media Player playlists to the MP3 player.

Hi, Shut it down for 30 mins and put it on back. If it does not work that way, that means it is affected by Virus, and will need to be flashed to play normal again.

You can use this link to see more about flashing :

hubpages.com/hub/How-to-Flash-your-cell-phone,

and

unlocktotalk.com/CellPhoneStores/index.php.

Take care.

Turn on the MP4 player and let the battery go all the way dead. Plug it back into a computer and mine reset.

I have had the same problem. It seems the radio never turns off and keeps drawing power. Solution: before charging, go to a song, start it playing, then pause it, then turn off the sanza clip. Plug it in and it should charge up fine.

my sand disk shows the sand disk display and turn offs.please give me a solution.

this should fix it, a tiny software that fixed mine just fine
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

Please try to reset the device by holding the power button for about 15 to 20 seconds..that should reset the device...If that doesnt help go to the sandisk website to download the firmware application...

WELL SEE I JUST WAS WORKIN ON IT IN I GUESSS IT WAS GOING TO DOWN LOAD SOMETHIN ON IT AND THE THING SAID DO NOT REMOVE READING WELL I WAS TRYIN TO STOP IT AND THIN IT WILL NOT TURN OFFF OR NOTHIN

Try to press the menu button until it turns off and then try to update your firmware to the latest one.If you can go to settings try to go to MSC and format your device using My Computer(it might be that the songs your transferring are not of good quality). If you cannot change to msc do this steps that work for a friend of mine, Slide the hold switch so it will be showing the red color (dunno if its red or orange) then press the record button then the power button until you see on the screen welcome to recovery mode. Go to the sandisk website and download and install it to your computer, when it has been installed and it is saying connect a device hooked your player to the computer and see if there are any updates available for the device.

I had that today. Seemed to have some corrupt files on it. My solution was to attach the unit to a PC's USB port, find it as a drive in Windows Explorer, then right-click the drive and select format. Obviously it erases everything but works fine afterwards. klaasbil