Question about SanDisk Sansa e270 MP3 Player
When trying to Copy to / or Delete from Sansa MP3 player, via PC (windows Explorer) the system prompt with error, * Delete error "Cannot Delete. The device has either stopped responding or has been disconnected." * Copy error: "Cannot Copy) The device has either stopped responding or has been disconnected. Although this device support audio files, it does not support.mp3 files. If posible , use a media program that can convert the file before copying it.
SOURCE: Problem with drag and drop
(FOUND THIS SOLOUTION ON AFTERDAWN.COM) The problem is that this player have 2 standards for connecting to PC. One is MSC and other is MTP. Each one have different directories structure. If you put music when your player is connected as MSC, when you will conect as MTP you'll be not able to see the files uploaded previous. The same case is available when you write music files as MTP=> you can't see these files in MSC mode. So, set USB mode of your Sansa as MCS, power off, put hold switch to lock and connect to PC. You will see 3 directories: Audible, Records and Config (or something like that). See if your "invisible" music files are here. If they aren't connect as MTP. To connect as MTP: set USB mode to auto, shut down Sansa mp3 player, put hold switch to unlock and connect to PC. You will see only 2 directories now. Media and "something" (I can't remember now). Look for your "invisible" files and do what you want. MTP mode is for use with newer PC's. I advice you to use MCS mode all the time because is compatible with any PC (old or new). Good luck!
Posted on Jan 01, 2007
If the music service subscription that you originally used to transfer these files has expired, then you will get this error message.
Also, you have to fully resynchronize to the original computer yo connected the player to every 30 days.
Posted on Apr 08, 2008
open up my computer and go to the drive for your device (like mine is E: for my sansa E250, but yours may vary). just browse around the folders until you find where your music is stored and delete it from there.
Posted on Apr 25, 2009
Make sure you're not using the media with another program while you attempt to copy/sync it to your device.
Pretty late response, but meh.
Posted on Aug 02, 2009
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