Verizon Communications Samsung Juke Cell Phone - Red Logo
Posted on May 28, 2012
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My phone scrolls by itself - Verizon Communications Samsung Juke Cell Phone - Red

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mikadot

mikadot

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  • Master 2,113 Answers
  • Posted on Nov 07, 2013
mikadot
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Usually such error is from a coffee or other liquid spill that has sugars etc in it getting into the buttons. If you know how to dismantle the phone enough to clean those connections do so, if you can't then replace the phone. You could try spraying a contact spray (available from an electronics parts supply or appliance supply) into the switch to wash it out.

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  • Expert 51 Answers
  • Posted on May 28, 2012
Jarrett
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Power the phone off remove the battery for a minute and power back on

if it continues it is likely a button failure make sure it dosent seem stuck

seek the closest repair store

http://www.verizonwireless.com/b2c/storelocator/index.jsp

  • Jaqueline Coward-leonard
    Jaqueline Coward-leonard Nov 07, 2013

    my samsung juke is scrolling by itself and the scrolling to the left, i have turned the phone off several times and put the battery back in, however it is still doing this, no buttons are stuck but i am thinking the the trigger under the left scroll may have gotten stuck somehow, but the button itself does nit feel like it is stuck. has anyone had this problem if so, is there any way of fixing it at home. without having to buy new parts.

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