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Warning: receiver channel changed - wireless keyboard and mouse

A window that says "Warning! Receiver Channel Changed" keeps popping up on my screen and won't go away. It gives instructions on how to change the channel IDs for the wireless keyboard and mouse (which I have done repeatedly). If I close the window it pops up again in two or three seconds. Anyway to get rid of the annoying window?

Posted by Jacquie McDaniel on

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  • 1 more comment 
  • hardt Aug 13, 2008

    My wireless mouse suddenly didn't worked. I change the batteries, but this box keep coming up - and I have to turn on the receiverbox al the time.

  • Anonymous Sep 19, 2008

    ow do you do it

  • jim_macklin Sep 22, 2008

    New batteries did not fix this error for me, any other cures or fixes?

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11 Answers

Anonymous

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I contacted Gaeway Support. They quickly answered and suggested that I change the batteries in my wireless mouse and/or keyboard. I did. It was the mouse. As soon as the new batteries were in, the popup went away and stayed away.

Posted on Jan 29, 2007

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Anonymous

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I had this same problem,and i was pulling my hair out trying to get rid of that darn warning window...until i found this site and changed my batteries,now it's gone and my hair is growing back. thanks

Posted on Feb 15, 2007

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Anonymous

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Lost the receiver to my Microsoft wireless keyboard...any idea where I could purchase just a receiver?

Posted on Apr 07, 2010

Anonymous

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I changed my mouse to a USB connection instead. If it is really the batteries in the other mouse, then it is using far too many for me, as this is the third time in as many months that I got that aggravating popup message.

Posted on Jul 09, 2008

Anonymous

I've changed the batteries in both my keyboard and mouse and the message still won't go away.

Posted on Jun 11, 2008

Anonymous

Wouldn't it be nice if that damn pop up said change your damn batteries...

Posted on Mar 21, 2007

Anonymous

Replace the battery and the warning will disappear, gateway technician

Posted on Mar 17, 2007

Anonymous

The message show be changed to "Replace your Batteries!"

Posted on Feb 24, 2007

Anonymous

I had the same problem. Couldn't find the solution on the Gateway website, but when I googled the problem, I found this site, where you suggested I changed the batteries. That was the problem. As soon as I changed them, the pop-up went away. Thank you.

Posted on Jan 31, 2007

Anonymous

I am getting this too. I have run several different types of ani-spam. Called gateway suppoprt and they tried doing something and now McAffee is all screwed up. gateway thinks its spyware.

Posted on Jan 26, 2007

Anonymous

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How do i do it

Posted on Sep 19, 2008

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Related Questions:

0helpful
1answer

When i move my mouse it brings up thaings without hitting the mouse button
The most common reason for this activity is low batteries, too big a distance, or bad channel.

Try changing channels first using the button on the receiver and on the bottom of the mouse.
If that doesn't work, change the batteries in the mouse.
If that still doesn't work, try moving the mouse closer to the receiver.
One of those should FixYa.
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Feb 27, 2011 • Logitech Wireless Access Duo Optical...
tip

How to reset wireless keyboards and mice
A wireless system consists of a receiver plugged to the USB port of the computer, a mouse and a keyboard. The function of the receiver is to "listen" to the signals sent by keyboard and mouse. As there might be other wireless equipment operating within range of the receiver, ALL systems, independent of brand, have many different channels in which they can operate, without interfering with other devices. The mouse and the keyboard, separately, have to know which channel the receiver is working on, in order to transmit on that particular channel.
Most system failures (other than depleted batteries) can be attributed to the receiver " listening" to a different channel than the mouse/keyboards are transmitting on.
Resetting the system, to work on the same channel, may vary from manufacturer to manufacturer, but basically all work with a button on the receiver that changes / resets the operating channel, and within a short period of time, similar buttons on the back of mice and keyboards that must be activated in order to "learn" the new channel set by the receiver.


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on Jul 18, 2010 • Computers & Internet
0helpful
1answer

Plz help me i want connect wire less keybroad and mouse thnksvjtawale2gmail.com
There are 4 possible ways in my awareness...
Method 1: Resynchronize your device with the receiver To resynchronize the mouse or the keyboard with the receiver, follow these steps. Note When you synchronize the mouse or the keyboard with the receiver, put the device near the receiver and put any other wireless keyboards and mouse at least 6 feet away.
  1. Press the button on the receiver, and then verify that the light on the receiver starts to blink.

    Note Some newer Microsoft devices are permanently bound to their receiver and cannot be reset. If your device does not have a button, skip to Method 2.
  2. If a dialog box appears on the screen in several seconds, follow the instructions that appear on the screen. Otherwise, go to the next step.
  3. Press and release the Connect Channel button on the bottom of the mouse or the keyboard.
  4. Check the green light on the receiver. A steady green light means the synchronization was successful. If the problem persists, try steps 1 through 4 again.
  5. For the Wireless Notebook mouse: This issue can occur if the micro-switch on the bottom of the mouse is not released. Use a pin or a pen to try to release the button if it is depressed.
The following example shows the buttons to push to synchronize a wireless hardware device:

Receiver Bottom of the mouse: The connect channel button Different kind of receiver Collapse this imageExpand this image 838398_receiver.jpg Collapse this imageExpand this image 838398_mouse_bottom.jpg Collapse this imageExpand this image 838398_portable_receiver.jpg Method 2: Try different portsTo determine whether the problem is related to the ports on the computer, use only the two cables that are included with the wireless desktop receiver, or the single cable that is included with a mouse. USB keyboard and USB mouseIf the USB cable is currently connected to a USB hub, disconnect the device from the hub, and then connect it to a USB port on the computer. If your device is already connected to a USB port on the computer, try to connect the device to a different USB port if one is available.

Note Only one USB connection to the computer is required, even if your device has two USB plugs. If the problem persists, disconnect other USB devices and connect only the USB plug from the receiver to a USB port on the computer. PS/2 devices Warning If you have to change a PS/2 connection, shut off the computer, make the changes, and then restart the computer. Do not plug a PS/2 device into the PS/2 port while the computer is running.If your devices are connected to PS/2 ports on the computer, verify that you have the following configurations:
  • Verify that the USB plug for your mouse is connected to the green USB-to-PS/2 adapter and that this adapter is plugged in the mouse PS/2 port on the computer. The mouse PS/2 port on the computer may also be green. If you are not sure which PS/2 port is the mouse PS/2 port, see the documentation that was included with the computer.
  • Verify that the USB plug for the keyboard is connected to the purple USB-to-PS/2 adapter and that this adapter is plugged in the keyboard PS/2 port on the computer. The keyboard PS/2 port on the computer may also be purple. If you are not sure which PS/2 port is the keyboard PS/2 port, see the documentation that was included with the computer.
If you have to change your configuration, shut down the computer, make the changes, and then restart the computer. If your mouse or keyboard has both USB and PS/2 connections, try using the other connection. PS/2 keyboard and USB mouseIf you are using a wireless mouse with a USB connector and a PS/2 keyboard, verify that the USB mouse is plugged in a USB port on the computer and that the purple keyboard PS/2 plug is connected to the purple PS/2 port on the computer. If you have to change the PS/2 connection, shut off the computer, make the changes, and then restart the computer. Method 3: Reinsert the batteries or install fresh batteriesBoth the wireless keyboard and the wireless mouse rely on AA alkaline batteries for power. Remove the batteries, and then insert them again. If the problem persists, install a fresh set of batteries in the device that you are having problems with. Method 4: Check for interferenceItems such as wireless routers, radios, cell phones, desktop fans, fluorescent lights, and large metal objects like computer cases and metal furniture may interfere with the signal of the keyboard. Try to keep such items away from the keyboard, and check the behavior of the keyboard.

Do not put the mouse or the receiver near any electrical devices, especially transmitters such as cordless or cellular telephones or other wireless mouse devices or receivers. A distance of at least 8 to 12 inches is recommended. Do not put the mouse or the receiver on metallic surfaces or objects, especially long metallic rails or cables. We recommend that you keep the mouse and the keyboard a minimum of 3 feet from metallic objects.
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Nov 21, 2010 • Computers & Internet
2helpful
1answer

For 2 years years I have a Microsoft Desktop Receiver 3.1 with a Microsoft Wireless Laser Mouse 5000 v1.0 and a WIreless Laser Keyboard 6000 v2.0. Things were working fine until this morning when the...
Goo0dness, Had this myself just last week. Fortunately I had the old keyboard and mouse and plugged it in to get access. I deleted the wireless keyboard from device manager. rebooted the machine, quickly changed the mouse and keyboard back to the wireless one and it all came back on. saved me buying a new one. Hope this works for you.


Please rate my help++++Thankis for using FIXYA
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May 15, 2010 • Microsoft Wireless Optical Mouse USB...
0helpful
1answer

Dell wireless interfering with logitech wireless
hi
just go to control pannel , select bluetoth option , paur your dell device with the system you want to work and it will work fine.

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Apr 18, 2010 • Dell Wireless Keyboard Optical Mouse w0147
1helpful
1answer

I have a Microsoft Wireless Desktop Receiver 3.1 unit which works both my keyboard and Wireless Laser Mouse 5000. My mouse is not working and I've changed the batteries 3 times. Can I buy a replacement...
I have the same system. Mouse can be ordered, but not easily. Make sure mouse is not working.... i almost made tour same mistake. In my case, the mouse plug (from computer to wireless receiver) had become unhooked. All i could see is that mouse was communicating with wireless receiver but appeared to be frozen. If you can reset receiving channel, and see that receiver acknowledges presence of mouse, you may have my same problem. Also, if you can see that the laser light is working, mouse is probably ok, and batteries are good.

Read full answer
Feb 15, 2010 • Microsoft Wireless Optical Mouse USB...
1helpful
1answer

How to connect my wireless keyboard and mouse
To connect wireless keyboard and mouse devices, use the following methods in the order.

Synchronize your device with the receiver. Put the device near the receiver at least 6 feet away from it.

Press the button on the receive to verify the light on to start the blink.
Note: Some newer devices are permanently bound to their receiver and cannot be reset. If your device don't have a button, skip on method.

Follow the instructions dialog box appear on the screen. Press and release the Connect Channel button at the bottom of your wireless keyboard and mouse.

Check the green light on the receiver. A steady green light means the synchronization was successful.

f9b8062.jpg4188221.jpg05c2d07.jpg

Do not put your mouse or the receiver near any electrical devices, especially transmitters such as cordless or cellular telephones or other wireless mouse devices or receivers. Do not put your keyboard and mouse or the receiver on metallic surfaces or objects, especially long metallic rails or cables.
And last Install the latest software.

Good luck!
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Jan 12, 2010 • Computers & Internet
0helpful
1answer

Wireless mouse stopped working.
Unplug the wireless receiver from the back of the computer. Wait 10 seconds and replug back in. Check connectivity. If nothing then check batteries in mouse, if still nothing try click the Connect button on the wireless receiever and then underneath the keyboard...repaet the process for the mouse. You should get something on the screen stating the channel 1 is for the keyboard and channel 2 is for the mouse. Hope this helps! - Erick :-)
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Dec 19, 2009 • Microsoft Wireless Laser Desktop 4000...
0helpful
2answers

My mouse stopped working, changed the batteries, reset the link button, started working, went away from the computer and now it isn't working. Tried resetting the link button, nothing is happening.
do you have pets or live with other people with access to the pc?
have you tried rebooting?
sorry if it seems basic, but first things first.
Read full answer
Jan 29, 2009 • Computers & Internet
0helpful
1answer

Wireless mouse/ keyboard will not work when 2nd computer is on
There must be interference on the signal from the mouse by the second PC

Make sure that there are no power cables close to the mouse or receiver, I have seen this cause problems many times.

You could also try changing the channel in the router settings in case this is causing the problem, it may be on the same channel as the mouse but only interferring when the second PC is turned on, ta, HPC
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Nov 16, 2008 • Logitech V250 (9675380403) Mouse
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When i move my mouse it brings up thaings without hitting the mouse button

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