Question about Canon BubbleJet i560 InkJet Printer

1 Answer

Black print head not working well after transporting.

It is only a few months old, and hardly used. I transported it by air freight long distance recently, and the black print is missing bits on the nozzle test print. I left the cartridges in during transport, and left it as is - they packed it well. Surely I don't need to buy another print head? Any help would be greatly appreciated! Many thanks

Posted by Pete Gill on

  • Pete Gill Jan 08, 2007

    Tom
    Thank you for taking the time for such a comprehensive response - I'll try it, and then respond.

  • Pete Gill Jan 16, 2007

    Thank you -got the printer working. I also tried it on an older one though (s450), which had the same problem when I transported it overseas about a year ago, and has not been used since. unfortunately it did not work here - the black and yellow heads print intermittently, even after windex soak, a few nozzle cleans and deep cleans. Any ideas on this older printer would be gratefully appreciated, thanks.

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Hi Pete, your're printer is probably still good. If you haven?t done so you should run the nozzle cleaning utility a few times. Compare the first on with the second or third and see if it?s getting better. If yes some of your nozzles were clogged. If it?s close to being back to normal you can run the cleaning utility again or you can remove the ink cartridge carrier and clean the nozzles. I had a Canon printer similar to yours so it?s probably similar to yours. Your ink cartridges plug into a carrier which actually contains the ink nozzles. Remove the ink cartridges from the carrier, place a piece of tape over the bottom ink output hole and store them oriented as if they were in the printer (up). This will prevent the ink from draining to the top of the cartridge and possibly causing flow problems later. Tank the cartridge carrier and place it in a small plastic bin and fill with Windex till the nozzles are covered. Make sure you also put some Windex in the carrier itself in case the blockage is there. I use straight Windex (window cleaner containing ammonia for non-American types); I find the real stuff is better than the store brands when it comes to removing stubborn clogs. I also use a sealable plastic food container to soak the print heads in. When I?m done I snap the airproof lid on so I can save and reuse the Windex again. Once you?ve done that use a Q-tip to gently scrub the surface of the nozzles and let soak overnight. After the soak is done shake off as much of the Windex as possible and reassemble the printer. Make sure you don?t let the cartridge carrier dry out, that will probably re-clog your nozzles again. Run a couple of nozzle cleaning cycles to clean out the residual Windex and start the flow of good in again. If it worked your printer should be back to normal again. Let us know how it turns out and don?t forget to rate the posting.

Posted on Jan 06, 2007

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