Water collects on shelves in refrig.

Hi,

The defrost drain is located just under the cooling coils in the back of the freezer. You will need to unload the food and remove the shelves from the freezer. Take the back panel off from inside the freezer and you will see a hole just below the coils. Flush it with hot water using a turkey baster or small hose. See the link below for more details.

Defrost Drain

before you call check the bottom of your freezer, if it is full of ice, yuou more than likely have a clogged defrost drain
remove the back panel of the freezer and ensure the drain is free and clear,
check the fill tube of the ice machine to be properly installed

Does it have darin at the bottom to drain out the bottom of the frifge into the drip pan? if it does push a wire threw the hole with the unit unplugged.

Mine clogs with a soft fungus mat but rust actually sounds better. I run a stiff wire like an unwound hanger into the hole and open it up so the water will drain onto the tray made to collect this water underneath the fridge. Last time I left the wire in place with a long handle and I haven't had water to mess with for many months now. My hole is between the two crisper drawers and when I get into either of them the wire gets a jiggle and I guess that's all it takes to keep the hole clear so the water can drain like it's supposed to.

Otherwise the fungus builds and builds until it sluffs off as a wad and plugs up the works on a regular basis. Too funky for sure.

When the refrigerator goes into defrost mode there is a drain tube that allows water melted off the evaporator coil to go into the drain pan that you found empty. That drain tube is clogged.

you have drain clogged

Your defrost drain hole is frozen closed.
Remove the back freezer panel and defrost the ice with a hair dryer.
Once the drain is clear poura 1/4 cup bleach in the drain hole.

YOUR DRAIN FROM FREEZER TO DRAIN PAN IS CLOGGED,LOOK INSIDE TOP BACK OF REFRIG. SHOULD BE DRAIN HOPPER,REMOVE AND CLEAR OUT DRAIN,THANKS-MIKE

open the freezer compartment loo for ice build up on floor of frezer especally towards rear behind back panel. sounds like you have a clogged/frozen defrost drain tube. removing back panel of freezer will give you acess to drain trough, melt away the ice with a hair dryer, youll find a drain hole under there somwhere,pouring boiling water down the drain will clear it pretty quickly( i use a steam machine purchased from the infomercials)

check behind the drawers is there a water tank for water in thew door that would be my first guess