Question about Onkyo DX-C380 6-Disc CD Changer

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Carousel does not rotate from one cd to the next

Plays first cd fine; however when it is time to rotate to the next cd it freezes up. Must then either turn on/off the cd player or open the tray and advance to the next cd in order to play. Any advice?

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I just had the same problem with my parents dx-c206. I first found the motor drive unit with quite a bit of dismantlement, the drive circuitry is under the turntable as well for the drive motors. Once in the drive motor unit, the associated circuitry is clearly seperated on the circuit board between the drive and the actual cd spin motor and laser circuit, I checked all the voltages to common and all seemed fine, I then discharged the caps, and it then by itself started to spin again, it still has a few glitches, that it might freeze, could have been also a faulty cap. Real reason is unsure, this was a lucky fix... I did also remove what I presumed is a coil sensor unit that is also located under the turn table, once the small rectagular circuit board is removed u will find two U shaped (presumed magnetic sensors). I dought that any cleaning I did fixed this, but this could possibly have been infra red sensors, that would requirer some cleaning. These sensors are responsable for the turntable positioning.

Posted on Aug 12, 2007

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Posted on Jan 02, 2017

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Hi there.

There could be a couple of reasons. I doubt very much that it is due to the lens. First thought is that it is probably the locking mechanism. If you look at the cd loading mechanism, there is a small plate with a locking tab that moves into place to hold the carousel still when the unit is loading a cd. This plate slides along the bottom of the unit between the cd loader and the carousel.

Secondly, it could be that the carousel is jammed on the rotating platter that it moves on. A couple of screws and it should come out - be carefull not to bend anything!

Thirdly, check the stepper motor that turns it - but I doubt this is the problem either as you said you couldn't turn it by hand either. You will need to remove the carousel to do this.

Good Luck !

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