Question about NetGear MR814 Wireless Router

1 Answer

Constantly losing connection

I have no problem logging onto the internet using my MR814 router, and I have no problem logging on from both my desktop and my laptop, both wirelessly. The problem comes about 15 - 30 minutes after I'm online. My internet connect will just drop. I have to unplug the router, plug it back in, and it will work for another 15 - 30 minutes. Is there a way to prevent this from happening? I am connecting to Verizon DSL. When I had internet access through the cable company, I was told by their tech support that their system changes the IP address every 15 - 30 minutes and apparently my router would not renew the IP address. Is there a way to make it do this, or is that not the problem at all? Thank you!

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  • Klair Stonesifer Jan 08, 2007

    Mine is set to Idle connection = 0. And I lose connection when I am active. I'll be in the middle of whatever and I'm just disconnected. Is that setting what you are telling me to do? And if that is the problem, would it disconnect even when I am active?

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A wireless router if set at enable DHCP will always asign an IP address to each pc, and keep it, it will not alter until the next time your connected, and even if the first pc that you connected with, first next time, it will get the same ip address allocation. The solution may be that your router is set to disconnect from the internet after a period of innactivity. Go into router settings and look for something similair to (Idle connection-Never).

Posted on Jan 07, 2007

  • andrew pester
    andrew pester Jan 08, 2007

    The setting is correct, so see if there is a firmware update for the router, or get your ISP to do a line check.

    I had a similair problem for at least 2 weeks only to find the problem was at the exchange. and not at my end.

    Next time it drops connection go into your routers settings and see if it loses the dns addresses of yor broadband provider.

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