I have a maytag side by side, and the refrigerator will not get cold. The refrigerator is about 5 years old. The freezer works fine. Any thoughts on where to start the trouble-shooting process. Thanks in advance
You likely have a defrost cycle failure. The freezer's cooling coils need to be frosty and cold so the air that the fan pulls over them can cool the fridge section. If the defrost cycle fails, the coils freeze up to a block of ice and air flow suffers (fridge is about 55 degrees F). The freezer stays cold only because there's a block of ice in there now... sometimes that cold "sinks" to the bottom and only the food at the bottom stays frozen (and can even freeze food at the bottom of the fridge compartment while the rest is warm). To be sure, you'll need to take the rear interior panel off the freezer back wall and check the coils to see if they are frozen solid. If they are then there's a defrost cycle failure. If they are showing a nice white frosty pattern evenly all over the coils then that's normal and maybe the evap fan (right above the coils) is not blowing air up properly or is not working at all. That fan should run if the compressor is running, etc. the only time it doesn't run is during an actual defrost cycle. Once you find out what condition the coils are in it should be simple to direct you further on the problem.
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