Toshiba SD-5980 DVD Player Logo
Anonymous Posted on May 26, 2012

Toshiba SD-K740SU player won't play dvd

Toshiba SD-K740SU DVD player won't play some DVD's. The same DVD's will play on my computer. The DVD's are NOT blu-ray. Other DVD's will play on the Toshiba. Does the DVD play head need cleaning?

  • Anonymous May 26, 2012

    The display area does NOT show ANYTHING except spastic zeros. Area does NOT say "Bad Disk"

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1 Answer

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  • Toshiba Master 76,851 Answers
  • Posted on May 27, 2012
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Clean the optical pickup unit, by inserting a lens cleaning disc in to the system. If it do not help you, the optical pickup unit should be replaced. Visit this site for more details. Type in the site name "Electro-help" either Google or Yahoo search box [not in the address bar of your browser], and click search. It is an electronic equipments service help site. All details you want are there. Note the position of hyphen in between words in site name, when you type it in. The site will appear as it is in web; subtitled as electronics equipments' repair help.

Pull up older posts. You can gather all details. Sometimes, click open the adverts' by the side and bottom of each post might give you more details.

5 Related Answers

Anonymous

  • 286 Answers
  • Posted on Feb 14, 2008

SOURCE: need to make my dvd player multi region

This is not a Toshiba problem.

Most DVD players have region codes. If you play a DVD from your region 5 times, it will permantly set the code.

Blame the movie and record companies.

Even most computer DVD drives have region codes.

It's unlikely the sales person was educated enough in this topic to even know what a region code is.

Here's something else to consider. If the DVD you want to view is from England, they use PAL not NTSC, so it's unlikely you could view it on your TV anyway.

Get your son to copy the file from the DVD onto a USB FlashRAM drive, then mail it to you. They don't have region codes. Now you can view it on your computer, and make your own North American region DVD. Also, you could always have him e-mail the video to you, then burn it yourself.

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Anonymous

  • Posted on Feb 20, 2008

SOURCE: Toshiba SD 3960 DVD player

Sounds like an inverter problem. If the power supply is internal replace the capacitors coming out of the voltage regulators. These are usually 1000mf and/or 470mf. If that doesn't do the trick look up the numbers on the 8-pin chips that drive the secondary transformers on the inverter to see if they are getting the right voltages.
Good Luck!

Anonymous

  • 1 Answer
  • Posted on Aug 12, 2008

SOURCE: Toshiba SD-K860 DVD Player wont load DVD's

Having the same problem. DVD player loads enough to identify it is a DVD or a CD, but won't actually start playing anything.

Anonymous

  • 1 Answer
  • Posted on Jan 18, 2009

SOURCE: Toshiba DVD SD-3980SU2 or SC2 player loads every disc as "bad disc"

Toshiba says:
Information for Owners of Toshiba SD-3980 and SD-K750 DVD Players spacer.gif To ensure the satisfaction of our customers and to maintain the integrity and quality of our products, Toshiba America Consumer Products, L.L.C. is issuing an important product update. This is not a safety issue.
Toshiba is committed to customer service and to continuously improving the quality of its products. It has come to our attention that certain DVD players bearing the model numbers SD-3980 and SD-K750 may at some point in their life stop playing discs due to a component part failure. In such case, the error message "bad" will be shown on the unit's display. Affected units will have "SU2" at the end of the model name (e.g., SD-3980-SU2), which can be found on the back of the unit.
If you own either of these models and experience the issue described above, please contact Toshiba Customer Solutions at 1-800-631-3811 for information on how to obtain a replacement unit.

Anonymous

  • 3422 Answers
  • Posted on Feb 10, 2009

SOURCE: Toshiba DVD player says every DVD is a bad disk

HI,

see if the player tries to read the disc. Load a disc and listen.
Does the player make squealing noises or is it totally quiet? Squealing noises may indicate that the player is trying to synchronize with the disc but can't due to an obstruction on the lens or in the laser path inside the pickup or a defect in the pickup. This can also be caused by an intermittent signal problem due to a faulty ribbon cable.

Totally silent means that the photo sensor is not getting any usable input from the laser at all, meaning that the pickup is "blind" for lack of a better word.
This can be caused by an obstruction of the beam by foreign matter on the lens or inside the pickup all the way to a marginal or failed laser diode and/or photosensor array. This can also be caused by a bad ribbon cable with one or more severed traces.

You could try to clean the optics. This is the most common malfunction as far as i know in all disc players. It would involve taking the cover off and finding a way to expose the lense, and then cleaning it with a very gentle brush. some players have a cover for the lense that swings to the side during playing, this greatly reduces the chance of dust accumulating, but its still worth the try.

If you actually see dust on the lense, then its just that simple. clean, close, play.


It may also be worth your while to check on the small shafting that guides the carriage of the laser pickup. Dirt, grome, dust and solidified lubricant can cause stoppage of the carriage and the laser eye then fails to read the next track.see if the player tries to read the disc. Load a disc and listen.
Does the player make squealing noises or is it totally quiet? Squealing noises may indicate that the player is trying to synchronize with the disc but can't due to an obstruction on the lens or in the laser path inside the pickup or a defect in the pickup. This can also be caused by an intermittent signal problem due to a faulty ribbon cable.

Totally silent means that the photo sensor is not getting any usable input from the laser at all, meaning that the pickup is "blind" for lack of a better word.
This can be caused by an obstruction of the beam by foreign matter on the lens or inside the pickup all the way to a marginal or failed laser diode and/or photosensor array. This can also be caused by a bad ribbon cable with one or more severed traces.

You could try to clean the optics. This is the most common malfunction as far as i know in all disc players. It would involve taking the cover off and finding a way to expose the lense, and then cleaning it with a very gentle brush. some players have a cover for the lense that swings to the side during playing, this greatly reduces the chance of dust accumulating, but its still worth the try.

If you actually see dust on the lense, then its just that simple. clean, close, play.


It may also be worth your while to check on the small shafting that guides the carriage of the laser pickup. Dirt, grome, dust and solidified lubricant can cause stoppage of the carriage and the laser eye then fails to read the next track.

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