Question about SanDisk Sansa e260 MP3 Player

2 Answers

How to fix "mp3 virus"??

My little sister got Sandisk Sansa e260 4gb for christmas and now it's not working correctly. It's a software problem and it looks like a kind of virus but it's not really that because no AV scanner finds anything. I think it's a "mp3 virus": -http://www.f-secure.com/hoaxes/mp3vir.shtml Because it's some files on the device that can't be deleted and one of the file is about 4,1 GB, they also got filenames that can't be read. And these files makes the device hang sometimes... So what can I do? Is formatting the only solution? And how is the best way to do that, and do I have to install the firmware again? What about guarantee? mvh kf

Posted by Kjetil Fibo on

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2 Answers

Anonymous

YOU ARE MY GOD! I't worked perfectly! My Sansa e260 is like, my LIFE. And now It works again n.n

Posted on Mar 08, 2007

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Anonymous

I loaded the latest firmware and I still had the same problem. I was just on the phone to Sansa support and she said that the locking up problem is sometimes associated with removing preloaded songs. She suggested that I reformat the drive by connecting in MSC USB mode. (Change in settings on your mp3 player) Connect the mp3 player to the computer and go to MyComputer (usually on the desktop of windows XP) Right click on Sansa260 drive and move down to format. It takes a few minutes and I did disconnect while it still said writing on the mp3 screen. All files were gone and I reloaded the songs. It seems to be working fine now.

Posted on Jan 06, 2007

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Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
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