Question about SanDisk Sansa m240 MP3 Player

6 Answers

Player hangs at initialization screen

I just bought today, everything was working fine until i turned it off. When I restart it, it just hung... at initialization screen. I tried pressing all buttons, tried connecting to computer through usb, tried changing batteries. I tried all possible methods to find a solution, but nothing worked. So last resort is to go & return it to futureshop where I bought it from & maybe get an exchange & hoping it won't happen on the next one I buy... Anybody know a solution please let me know. Thanks

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6 Answers

Return any of the M240's to sansa via their website. Got mine in a week.

Posted on Mar 28, 2007

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Daniel Maldonado

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To unfreeze a Sansa m240 you might need to perform a power cycle. 1.Press and hold the menu button. (30-40 sec.'s) 2.Then take remove the battery for 4:20 minutes 3.Now try connecting to the PC (Win Xp) 4. If the PC detect in My Computer perform a format to erase all data and potential corruption or bad files. 5. Also check up the Firmware version and download the Sansa Firmware updater to make sure your device is up to Date (models: m200, c200, e200, e200R)

Posted on Mar 19, 2007

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To unfreeze a Sansa m240 you might need to perform a power cycle. 1.Press and hold the menu button. (30-40 sec.'s) 2.Then take remove the battery for 4:20 minutes 3.Now try connecting to the PC (Win Xp) 4. If the PC detect in My Computer perform a format to erase all data and potential corruption or bad files. 5. Also check up the Firmware version and download the Sansa Firmware updater to make sure your device is up to Date (models: m200, c200, e200, e200R)

Posted on Mar 19, 2007

Return it to Sandisk, And DEMAND a better Model not another M240 but an "E" series!

Posted on Mar 19, 2007

Mine lasted about a month then froze in the "Finalizing update" screen. From what I've been reading, the quality of this player has taken a dive.

Posted on Jan 21, 2007

I'm returning my 3rd one today for the same problem....will not get another one of these!!

Posted on Jan 21, 2007

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Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
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-Tha Mp3 Doctor

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Pb for my sandisk m230 mp3 player
Same thing happened to me... try this...
1) disconnect all cables
2) turn power on (hold menu button until screen lights up)
3) Press "menu"
4) scroll down to "settings"
5) scroll down to "USB"
6) select "MSC" (default is probably auto detect - which I think there's a conflict with)
7) turn power off (holding the menu button down)
8) connect USB to computer and hopefully start loading files

I bought 2 of the 512 models, one didn't work... so I took it back and had to buy a 2gig model... got home and it didn't work! I tried the above for the new one and at least the computer recognizes it! Everything seems to work fine...for now...

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Freezing
These units are noted for this problem. They cannot be fixed. I bought to for Christmas presents and after 2 days one was stuck on the "Initialization" Screen. Went back to Circuit & exchanged them both because there was a major hardware/firmware upgrade on the new ones. After about a week, same problem. Now I'm just going to return them. You can only return it or throw it away.

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Iriver h10 20 gb hangs quite often
it is not recommended to initialize while synchronising this will fry a couple of circuits inside

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can't see files to delete them i have some audio MP3 files on my sansa m240. when I connect it to my computer to delete the files they don't show up. NOt even all of my music shows up but that's a different problem. Anyway, I've deleted audio before and I think I have to put it into a different mode but I can't remember how. Instead of MSC it has to be something else I think. I don't know, help. There are only a few files but I don't want to have to re-format my whole scandisk to get these off and they are taking up space.

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