Question about SanDisk Sansa m240 MP3 Player

6 Answers

Player hangs at initialization screen

I just bought today, everything was working fine until i turned it off. When I restart it, it just hung... at initialization screen. I tried pressing all buttons, tried connecting to computer through usb, tried changing batteries. I tried all possible methods to find a solution, but nothing worked. So last resort is to go & return it to futureshop where I bought it from & maybe get an exchange & hoping it won't happen on the next one I buy... Anybody know a solution please let me know. Thanks

Posted by Piratheep... on

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6 Answers

Anonymous

Return any of the M240's to sansa via their website. Got mine in a week.

Posted on Mar 28, 2007

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Daniel Maldonado

Daniel Maldonado

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  • 4 Answers

To unfreeze a Sansa m240 you might need to perform a power cycle. 1.Press and hold the menu button. (30-40 sec.'s) 2.Then take remove the battery for 4:20 minutes 3.Now try connecting to the PC (Win Xp) 4. If the PC detect in My Computer perform a format to erase all data and potential corruption or bad files. 5. Also check up the Firmware version and download the Sansa Firmware updater to make sure your device is up to Date (models: m200, c200, e200, e200R)

Posted on Mar 19, 2007

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Anonymous

To unfreeze a Sansa m240 you might need to perform a power cycle. 1.Press and hold the menu button. (30-40 sec.'s) 2.Then take remove the battery for 4:20 minutes 3.Now try connecting to the PC (Win Xp) 4. If the PC detect in My Computer perform a format to erase all data and potential corruption or bad files. 5. Also check up the Firmware version and download the Sansa Firmware updater to make sure your device is up to Date (models: m200, c200, e200, e200R)

Posted on Mar 19, 2007

Anonymous

Return it to Sandisk, And DEMAND a better Model not another M240 but an "E" series!

Posted on Mar 19, 2007

Anonymous

Mine lasted about a month then froze in the "Finalizing update" screen. From what I've been reading, the quality of this player has taken a dive.

Posted on Jan 21, 2007

Anonymous

I'm returning my 3rd one today for the same problem....will not get another one of these!!

Posted on Jan 21, 2007

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if you're capable of taking off the back of the device,
where the battery is most likely located,
do so and remove the battery.
that should automatically shut it off.
make sure the battery and where it's supposed to be in the mp3 is clean.

put the battery back in, and put everything else back together.
try turning it on.
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Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
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-Tha Mp3 Doctor

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Pb for my sandisk m230 mp3 player
Same thing happened to me... try this...
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Freezing
These units are noted for this problem. They cannot be fixed. I bought to for Christmas presents and after 2 days one was stuck on the "Initialization" Screen. Went back to Circuit & exchanged them both because there was a major hardware/firmware upgrade on the new ones. After about a week, same problem. Now I'm just going to return them. You can only return it or throw it away.

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