Player hangs at initialization screen

I just bought today, everything was working fine until i turned it off. When I restart it, it just hung... at initialization screen. I tried pressing all buttons, tried connecting to computer through usb, tried changing batteries. I tried all possible methods to find a solution, but nothing worked. So last resort is to go & return it to futureshop where I bought it from & maybe get an exchange & hoping it won't happen on the next one I buy... Anybody know a solution please let me know. Thanks

6 Answers

Anonymous

Return any of the M240's to sansa via their website. Got mine in a week.

Posted on Mar 28, 2007

Daniel Maldonado

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4 Answers

To unfreeze a Sansa m240 you might need to perform a power cycle. 1.Press and hold the menu button. (30-40 sec.'s) 2.Then take remove the battery for 4:20 minutes 3.Now try connecting to the PC (Win Xp) 4. If the PC detect in My Computer perform a format to erase all data and potential corruption or bad files. 5. Also check up the Firmware version and download the Sansa Firmware updater to make sure your device is up to Date (models: m200, c200, e200, e200R)

Posted on Mar 19, 2007

Anonymous

Posted on Mar 19, 2007

Anonymous

Return it to Sandisk, And DEMAND a better Model not another M240 but an "E" series!

Posted on Mar 19, 2007

Anonymous

Mine lasted about a month then froze in the "Finalizing update" screen. From what I've been reading, the quality of this player has taken a dive.

Posted on Jan 21, 2007

Anonymous

I'm returning my 3rd one today for the same problem....will not get another one of these!!

Posted on Jan 21, 2007

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