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Question about Sony NW-HD5 MP3 Player

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System Error 32

I have an NW-HD5. While downloading,the player accidently fell of my desk, and disconnected before downloading completed. Before this, had just finished formatting the hard drive. Now, cannot download; getting 'System Error 32' and 'Battery Missing' error messages. Any ideas?

Posted by Scott Eisner on

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Anonymous

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I just got same error message on mine. It was completyely frozen and wouldn't even turn off. After freaking out and head butting the wall a few times (neither of these methods work BTW) I simply removed the battery and issue resolved itself

Cheers, Tim

Posted on Nov 17, 2008

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Anonymous

Try plugging the external power source in as well as the usb cable as it may be conflict between the player trying to charge with the usb and download at the same time. fingers crossed as I have the same prob. Martin

Posted on Jun 11, 2007

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I NEED A FULL INSTRUCTIONS SONY MANUAL NW-HD5 MANUAL FOR MY USE THANK YOU. HECTOR DE SOUZA

Welcome to Fixya!

The link to the manula you requested is here. http://www.retrevo.com/support/Sony-NW-HD5-MP3-Players-manual/id/286ag611/t/2/

Copy this link to your browser and when the page comes up, select download. Good luck
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Frozen screen...

I also had this problem, and just unplugged it from my laptop and lt the player turn off by its self. I then plugged it back into the wall socket, so as not to "confuse" it with charging from the laptop. 
All good again after that.
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