I have an NW-HD5. While downloading,the player accidently fell of my desk, and disconnected before downloading completed. Before this, had just finished formatting the hard drive.
Now, cannot download; getting 'System Error 32' and 'Battery Missing' error messages. Any ideas?
I just got same error message on mine. It was completyely frozen and wouldn't even turn off. After freaking out and head butting the wall a few times (neither of these methods work BTW) I simply removed the battery and issue resolved itself
Try plugging the external power source in as well as the usb cable as it may be conflict between the player trying to charge with the usb and download at the same time. fingers crossed as I have the same prob. Martin
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well, i dont have an NW-HD5 player, but an atrac ad, which is pretty similar, i think. i solved the same problem by putting out the battery, charge it just for a minute without! the battery and turned it on in the meantime, then unplug it, put the battery back inside, charge it again with battery and turn it on, NOT by pressing the "play"-button, but by pressing the "search-menu"-button. and i think now i always have to press the "search-menu"-button to turn it on, otherwise the same error will occure. well, good luck!
I also had this problem, and just unplugged it from my laptop and lt the player turn off by its self. I then plugged it back into the wall socket, so as not to "confuse" it with charging from the laptop.
All good again after that.