Question about Dell HK395 Computer Speakers

Left speaker not working

My left speaker (one without volume control knob) only works at certain volumes from the speaker. It is generally faint, but at about 3/4 volume max it works and about 1/8th volume max it comes in crystal clear, anything else it is barley there. I doubt they are still under warrenty, so any way it could possible be fixed would help. Thanks. P.S. Tried everything logical, (headphones work fine, ran the diagnostics for the audio and even then, didnt come up good with the speakers and the lady saying "left speaker, right speaker") Any help would be appreciaed.

3 Answers

mark smith

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Can some one tell me where I can buy a volume switch

Posted on Oct 18, 2013

Anonymous

I have this same problem and it isn't the volume switch because I have two sets of these and tested a different known good set of satellite speakers and got the same results. I changed out the subwoofer and everything worked. So I am guessing there is an issue with the left channel coming out of the subwoofer.

Posted on Aug 17, 2008

mark smith Oct 18, 2013

can some one tell me where i can buy a volume switch

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624 Answers

Hi Dellhelp, this sounds like a defective volume switch to me. If you're handy with tools and have a soldering iron you can probably pick up a suitable replacement switch for $5 and spend 30 minutes installing it. Or for around $20 on Ebay you could buy another working unit. I wouldn't really recommend spending much time or money trying to fix them and if you do buy another set you can keep your old ones for parts :) http://search.ebay.com/search/search.dll?cgiurl=http%3A%2F%2Fcgi.ebay.com%2Fws%2F&fkr=1&from=R8&satitle=hk395+speakers&category0=&submitSearch=Search Let us know if you need more help and don't forget to rate the posting.

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Posted on Jan 05, 2007

mark smith Oct 18, 2013

where can i get it for 5 where can i get it for 5

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make sure the speaker setup is correct. It is possible that during an installation of another program that the speakers software setup was changed causing issues with your sound. To do this follow the below steps.

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Finally, the power cable generally should be connected to the back of the right speaker, or in some cases, the sub woofer. The power cable can vary; while most speakers are in the above configuration, some speakers may also not utilize a power cable connection but instead have batteries, while other speakers that connect to the side of your monitor may use a portion of the power from the monitor itself (via another type of cable).

Most speakers will have a small LED (light) indicating if the speaker is on. Verify that if this light is present that it is illuminated.

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Verify that the volume knob on the speakers is properly turned up. If you are un-certain what direction to turn the knob, play a long sound file or CD and while the sound is being played, adjust the knob left to right or up to down.

The sound is also able to be turned up and down through the software installed on the computer. Verify the sound settings in the software are properly turned up.

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