Question about SanDisk Sansa m250 MP3 Player

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My sansa mp3

When I turn on my mp3 player when it goes to the menu it stays, and doesn't want to turn off or put in songs

Posted by Jaime Trujillo on

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ThaMp3Doctor

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  • 8,597 Answers

Reset, firmware upgrade

These are the most common methods for recovering Sandisk's Sansa Mp3Players. I have been almost universally successful in recovering Sansaplayers using one or a combination of these methods. These methods donot work if you are having synchronization or music format issues -they are for recovering a player that will not power up, freezes,flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to thecomputer and open Windows Media Player. Click on the Sync tab. Pulldown the drop down menu underneath the Sync tab by moving your cursorover the Sync tab and left clicking on the little black arrowunderneath the Sync tab. Highlight "Sansa 1GB" (wording may varyslightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmwareupgrade from Sansa - it updates the firmware and erases every song inthe player all at once. Note: this method doesn't work if already havethe latest firmware. Go to this website and click "Firmware Updater" tofind out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off,hold in the volume + button, and reconnect the player to the computerwhile holding the volume + button in. Keep holding the volume + buttonfor an additional 5-50 seconds. Windows should eventually go intorecovery mode and revive the player- it will pop up a window that saysFound New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methodsto get them to work properly. Disconnect your Sansa player BEFOREshutting down your computer.
-Tha Mp3 Doctor

Posted on Jul 06, 2008

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0helpful
1answer

Every time i put music on it

It is set for random play - go into the menu and change it to sequential play. If you've lost your user manual, you can find it on the Sandisk website, or go here:
http://www.sandisk.com/sansa/assets/English/products/Clip/Clip_userguide_en.pdf

-Tha Mp3 Doctor
0helpful
1answer

Plugged it in to get songs, && now it says I have NO songs?!

Your database has gotten corrupted somehow and you need to format and reload.

Follow this thread to fix your sansa:
http://www.anythingbutipod.com/forum/showthread.php?t=11233
0helpful
5answers

Frozen mp3 player Sansa Sandisk 6.0 gb

Have you tried taking out and reinserting battery? That worked for me.
0helpful
1answer

Sansa m250 not working, need help soon

Plugging it into another computer changed the formatting of the player.. I would format the player from the menu itself, but if that fails:
There are two ways to format an Mp3 player - one on the computer itself, and one in Windows Media Player. Both methods will end up erasing all the songs on the player, but the player will be "good as new" after that. Sometimes reformatting in this manner will override the player's native formatting and cause problems - this can be reversed in most cases by updating the player's firmware. Firmware upgrades are available from most manufacturers' websites.

WARNING: The following procedures will erase all songs on the player.

Check if the file system is NTFS. If yes, format it to FAT or FAT32. - Connect player to computer, double-click my computer, right click on icon of mp3 player and select format. This only applies to Windows-based computers.
You can also format the player in Windows Media Player itself:
Connect your Mp3 player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "name of Mp3 player here 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
-Tha Mp3 Doctor
0helpful
1answer

I could listen to some songs

Prob need to format the player
1. put player in msc mode (settings menu under USB)

2. go to my computer and rightclick on sansa

3. format box: choose quick format

4. format complete, allow player to stay connected to computer for 10 mins

go to sandisk.com and under downloads, download the updater to keep this from happening again, put the updater on your computer so each time you plug it in, it will look for updates

make sure you do not put questionable files on the player such as itunes or mp4, as they will "bad track"
0helpful
1answer

I can't delete the doubles

Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
-----
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
or
http://www.sandisk.com/DriverDownload/driverList.asp
-Tha Mp3 Doctor
0helpful
1answer

My Sansa doesn´t work well,

If it is still on, hold down the power button for about 15 seconds; that should turn it off. Try turning it on again. If it still does not work, turn it off by holding power for 15 seconds, then on again like this: - Put hold on - Hold record - Press power on This will start recovery mode, follow on-screen instructions. Hope all goes well!!
0helpful
2answers

Need help!

Are you using songs with the same bit rate as before? A song with a higher bit rate takes more space.
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