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Washer spins with nothing inside, but not with a load of clothes

Inexplicably, during a cycle, the washing started kicking and moving around. It had previously been balanced and nothing has changed. Now it looks like the drum inside is off kilter. Washer spins with nothing inside, but not with a load of clothes. Is it possible the drum got dislodged from it proper place after alot of rumbling around?How do I get it back in place? regards

Posted by sarah campbell on

  • sarah campbell Jan 04, 2007

    the drum makes a big scraping sound when the spin cycle starts.

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1 Answer

Whirlpool

  • Official Brand Answer
  • 408 Answers

We're very sorry to learn of your concerns regarding your Whirlpool® Washer. We would like to inquire further about your review with you. Please respond back to this email address [email protected] with your Reviewer ID, the name of the site you were contacted on (fixya.com), name, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. Please include a brief description of your concerns in your email. Thank you.

Posted on Sep 12, 2017

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5 Related Answers

Anonymous

  • 641 Answers

SOURCE: drum off balance

Open washer's cover and look for a released or a malfunction shock absorber.

Posted on Aug 11, 2007

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SOURCE: drum off balance

It's either a bad suspension spring or you have a crack in the tub support.

Posted on Jul 15, 2008

Anonymous

SOURCE: On the final spin cycle,

GHW9200LW same problem, going to call tommorow and ask.

Posted on Nov 10, 2008

TheMobilian

Dan Webster

  • 8221 Answers

SOURCE: Roper washer ras7133kq1will not spin enough to wring out clothes

bad motor most likely. easy fix

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

Posted on Feb 05, 2009

Anonymous

  • 240 Answers

SOURCE: washer sounds like off balance during spin

old duets have nut on rear pulley that becomes loose. remove rear panel and tighten nut. check while spinning by hand if pop is felt. if it rotates smoothly then you may need new shocks on tub

Posted on Mar 14, 2009

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