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Larry Brunes Posted on May 26, 2012
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The stem is stuck on kitchenaid kfpw760 - KitchenAid KFP750 Food Processor

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Ross Keen

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  • KitchenAid Master 1,365 Answers
  • Posted on Dec 21, 2013
Ross Keen
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The motor shaft sleeve and spindle will need to be replaced, once this jamming has happened it becomes ongoing if you do not replace those inexpensive parts. You need to wrap some webbing tightly around the spindle attach the other end to something very solid (like a fence post) and then accelerate the motor part rapidly away from the post. Hold onto the motor very firmly or it will land on the ground.The webbing tightens instantly when it runs out of slack and the spindle will come off. Then you need to remove the motor shaft sleeve in a similar manner, I drill a hole in the end and use a shackle and chain attached to the post for that one. I use the leg of my workshop bench, most folks will not have a solid heavy bench like mine. If that sounds too hard just take it to your local K/A service agent, they will have done it many times.

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Most often when that model processor stops working it is associated with the mechanisms in the lid and bowl that activate the safety switch that prevents you turning it on when the bowl & lid is not on correctly. The mechanisms are not repairable, the fix is to replace the bowl or the lid or both. A proper KitchenAid service agent should have both in stock, take your complete machine in so that the faulty part can be identified.
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The motor shaft sleeve and spindle will need to be replaced, once this jamming has happened it becomes ongoing if you do not replace those inexpensive parts. You need to wrap some webbing tightly around the spindle attach the other end to something very solid (like a fence post) and then accelerate the motor part rapidly away from the post. Hold onto the motor very firmly or it will land on the ground.The webbing tightens instantly when it runs out of slack and the spindle will come off. Then you need to remove the motor shaft sleeve in a similar manner, I drill a hole in the end and use a shackle and chain attached to the post for that one. I use the leg of my workshop bench, most folks will not have a solid heavy bench like mine. If that sounds too hard just take it to your local K/A service agent, they will have done it many times.
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buy a new processor and pack up old onein new box and return it... I have same prob... and it warranty but it costs $40 to ship!
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Without careful use and care, there is a possibility that the disc stem can become fused with the motor shaft. If excess pressure is being applied to the slicing or shredding disc, this can cause immense friction and cause the plastic disc stem to "weld" onto the motor base itself.

I would suggest calling Kitchenaid Customer Service to see what options are available.

Their toll-free number is: 1-800-541-6390.
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Hey I had the same problem. This may sound primitive and stupid but it worked. Give the stem a good whack with a wooden spoon all the way around, it will come off.
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There is no mechanism to lock the stem onto the base of the KFP750. It's just held on by gravity, so you're not missing anything simple!

It's possible that the soap dust got in there and glued in on. Take a blow dryer or very hot rag (use tongs!) to the stem to see if you can soften the soap, then pull up the stem.
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The work bowl lid has a feed tube on it, and the unit should have also come with a "feed tube pusher," a plastic piece to help depress food through the feed tube itself.

With a food processor, you will want to assemble the unit first, engage, and then add ingredients. This will ensure the ingredients fall through the blade and/or disc to be processed thoroughly.
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We had the same problem! I was bending a 18" pry bar and couldn't move it! Finally I tapped the spindle LIGHTLY and it broke loose and have had no more problems. I even bought $80 worth of replacement parts and did'nt use them. The serivce center sold me the parts but the Tech refused to talk me thru installing them.
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