I have a side by side Whirlpool ED5FHEXNL and was cleaning it the other day. Yesterday I noticed the top section of the freezer wasn't cold (specifically on the door). Made sure it was closed properly and later in the day noticed that it still wasn't cold. This morning I noticed that the refridgerator had the same issue - didn't seem cold on the top 1/2. I also noticed that my ice was melting now so I dumped that but again the stuff in the bottom of the freezer is still frozen. I took the back cardboard off and see the white fan is running and sounds like the black round box is running. I took the panel off inside the freezer and there was some frost but not anything overwhelming and it definitely seems cold. I also unplugged the fridge for a few minutes and plugged it back in. Any ideas what's going on or what I can do? Thanks in advance,
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Sounds like you have a defrost issue. Hence your unit is not defrosting. All of this apply's if your freezer side has ice . If not. you have other issues, this does sound funny, but this is why your refrigerator side is warm, or not cooling.
Here is a list of some things that can go wrong. 1. Defective heat coil 2. Defective defrost timer 3. Defective defrost sensor 4. Defective Fan 5. Defective compartment inlet damper (on some models)
You should call a service company to resolve your issue.
Since I tried to help you, Please help me and Rate/Vote on the response. Thanks
for no frost type;cleaning of freezer cub underneat is a must...cloggged drain outlet buildup thick frost on your freezer cub..
.ie..for frost type;you must set your thermostat setting to normal,replace it with new one
I actually know nothing about refrigerators, but was able to fix the same exact problem where cold air was not getting to the fridge side of the side by side. The freezer was working just fine. I unplugged the fridge and freezer and tore all the shelving out to get behind a panel in the back of the inside of the freezer. There is a pass-through between the freezer and the refrigerator at the top back of the freezer on the side-by-side refrigerator. The passthrough was totally frozen over and blocking air from passing through and cooling the refrigerator side. I let it all de-thaw and then was able to pull the chunks of ice out, and all seems to be working great now. Be careful getting the ice chunks out as there are some controls there - it's probably best to just let it all thaw and melt by itself - which wouldn't require tearing all the shelving out. One could simply let the freezer dethaw for a day and then plug back in and both sides should work just fine.
How old is this frig? If it is older that 12-15 years, get a new one. Make sure there is not blockage to keep the air from circulating properly. The vent from the freezer to the cooler should also be free from blockage as well.
ALMOST DEFINATELY YOU WILL HAVE AN ELECTRONIC CONTROLLED AUGER(MOTOR)CONTROLLING THE AMOUNT OF CHILL ENTERING THE FRIDGE COMPARTMENT. IF YOU SET THE FRIDGE TO MINIMUM AND LISTEN CAREFULLY, THERE SHOULD BE A SOUND INDICATING THE AUGER IS WORKING.( OPENING AND CLOSING THE FLAP). SET TEMP. TO MAX AND LISTEN. IF NOTHING, IT COULS BE A DEFECTIVE MOTOR OR FAULTY THERMISTOR(TEMP. PROBE).