Question about HP LaserJet 4100tn Printer

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4100 stops printing mid streem and engins continue to run

I have a LJ 4100TN that when sent a print job it just stops printing in the middle. I try the paper path test and if I set it to print 10 it prints 3 then a blank page then it continues as if it is printing but nothing comes out. What I mean there is that 3 pages print correct, then one page prints out blank and then the engines keep running indefenatly and nothing comes out. I have tried stripping it down to the minimum and also a formatter brd and same problem. Any help would be appreciated.

Posted by irishbstrd69 on

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Try printing out an error log and seeing if that leads you anywhere.

Posted on Nov 25, 2008

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1 Answer

WHAT IS 007-243 code error


This fault code isn't specific to one location/function on your machine, however, I believe it is directly related to your paper trays. Other fault codes begining with 007-??? state a tray sensor error, misfed media in a tray etc...
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If you're trying to print to a specific tray and it won't print giving this error, you may want to try printing using a different tray. It is entirely possible you have some jammed up paper in the paper path and this will stop all trays from printing.
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Potential solution:
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Ensure you don't have any paper jams related to your paper path and trays, herre is a link that provides you all iinstructions to clear any paper jam on your device http://www.support.xerox.com/support/workcentre-7328-7335-7345-7346/support/enus.html?associatedProduct=workcentre-7328-35-45-46-built-in-controller

NOTE: The above link is a support knowledgebase and you can search on any problem you may have with your product by typing the natural language query in the search field, paper jam, can't print, scan fails transferiing etc...

Once you have determined there isn't a paper jam or if so gently remove any misfed paper.Reboot the device PO/PO power off/power on.
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If the print jobs fail again, check your job status and see if there is any info listed for your print job, could be a media mismatch.
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Try printing to another paper tray, if your job is calling for paper from tray 3 try using tray 4 or tray 5 etc..
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I have provided a generic response to this question and kind of throwing ideas out there, if you could provide additional information I may be able to give a better solution.
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Check the details of your job in the job status list?
A lot of times the machine will provide good direction on potential issues with a print job.
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Are you trying to print on a custom paper size?
If you tell the print driver to print to tray 3 and you have 8.5X11 loaded in tray 3 and your print job from ypour PC is actually 8.5X14 then the job will not print simply put the media has to match the job.

I hope this helps.

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HP 9050 MFP keeps asking for tray 1. Configuration is set to use tray 4 first, but everytime a print job is sent to the printer, it requests load paper in tray 1. How do I get this problem fixed?


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Hello,
This happens when the printer is printing duplex job. i.e. trying to print the other side of the page.
However check the functionality of the printer by performing Paper path test.
This would help us to know whether the printer as a stand alone ... is fine or not.

From the control panel of the printer, scroll to Diagnostic > paper path test.
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Check if you get the same error.
If yes, upgrade teh firmware of the printer.

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A few things could be happening here.

1. Clear the print queue, and if there are jobs that won't delete, reboot the computer.
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3. Put a piece of paper in the manual feed tray on the front.
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If the test page prints to the paper in the manual feed tray, then it is set as the default tray. Go into the printer settings and change it to "auto" or tray 1. If the test page prints to tray 1, but the original document you tried to print (when it got stuck) still won't print, cancel the job. Now, again, put paper in the manual feed tray. Try to print the document again and if it pulls from there, go into page setup of your document and change the setting from "manual" to "auto" or tray 1. Clear the job again (if it's stuck) and you should be able to print again. Hope this helps. This is one of the most common solutions - it happens a lot, especially with documents that are emailed from other people and once they get stuck in the queue, nothing will print (except the test pages directly from the printer, like you describe).

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