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Ramon Rodriguez Posted on Jan 04, 2007
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Turntable goes off track

Iv'e checked the wheels and they appear in good shape. The microwave is only ayear old. It's complete model # is 721.80803400.

  • Ramon Rodriguez Jan 16, 2007

    I found the problem!!! Someone spilled food and did not clean the entire microwave, leaving some dried food on the track area that the wheels goes over. This made the whole tray go off track and cause things to spill. Thanks for the suggestions anyway.

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William Miller

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  • Kenmore Master 9,179 Answers
  • Posted on Jan 04, 2007
William Miller
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It may be bent at the points where the "legs" meet the center hub. It may be very subtle. It would be useful to see how well it rests in place on the coupler with the tray off and with it on. Seems like it should be a mechanical alignment or wear issue.

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