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Re: turntable goes off track
It may be bent at the points where the "legs" meet the center hub.
It may be very subtle. It would be useful to see how well it rests in place on the coupler with the tray off and with it on.
Seems like it should be a mechanical alignment or wear issue.
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All microwaves make some noise when running. Cooling fans, exhaust fans, turntable motor, transformer, and magnetron all make noise. I assume you mean some unusual noise. I need to know more about what kind of noise it is - a loud roar, a rattling sound, a high-pitch squealing sound, a "clunk-clunk" sound or what? By the way, a "klunk-klunk" sound is frequently caused by small debris stuck to the wheels of the turntable support tray. Try cleaning those wheels and the track they roll in.
This problerm is commonly attributed to a turntable motor that is no longer working.
If the model number you posted this question under is correct, the part number for a replacement turntable motor is 46-841666-3. You may also consider replacing the turntable coupler (also called the turntable shaft). The part number is NCPL-A021WRFO. If your existing coupler is still in good shape, there is no need to replace it.
Replacement parts can be purchased on line at searspartsdirect.com. There is a complete list of helpful exploded view parts illustrations to assist you with parts identification/location.
If you need instructions on how to replace a turntable motor, the following link explains:
One suggestion i would make is that in the microwave there is the turntable, lift the plate off ,then below it you will see a circular object with wheels on.I think you may have this the wrong way up, so turn it over put the plate back on top and should work.
its the circular piece on runners that is the problem
It will cook entirely different ... you will want to turn the food occasionally to assure complete cooking.
You probably have a burned out lamp ... look inside for an access panel. If none, you will have to remove the cover. There are probably 8 to 10 screws and they may be Torx - Torx is a star shape, available at auto parts store of Sears (K-mart).
Once inside - DO NOT TOUCH THE SILVER CAN - LETHAL.
Find the lamp, check it out. If burned, get a replacement at your hardware or appliance store or maybe at a Big Box store.
If the microwave comes with a roller ring to rotate the glass turntable then I would recommend that it needs to be used when the microwave is operating, as the turntable rotates the food so it can be heated evenly.
I would recommend checking with your local Panasonic repairer he may have access to a new roller or even a second hand one to tide you over.
To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.
Make sure the turntable is centered and seated properly. On models with a stirrer motor there is a shaft protruding up through the floor of the microwave. Make sure the turntable is securely fastened to this shaft. On models that turn on a ring with wheels attached, make sure the turntable is seated securely on the ring.
Check the turntable to make sure it is placed right side up. If the turntable plate is upside down it will drag on the floor of the microwave.
Check to make sure that there is no food or debris under the "wheels" of the turntable ring. Food can prevent the wheels from moving forward.
Be certain you are pressing a cook function rather than a timer function.
If the microwave has a turntable on/off feature make sure the turntable was not inadvertently turned off. Try depressing the turntable on/off pad to re-engage the turntable.
The motor for the turntable in these ovens is bi-directional. This is normal.
As for the noise, it is very common that the main turntable wheel track-ring under it is dirty at its wheels, or its pin-pushings have some wear. It is also posssible that the main turntable motor has become noisy from use and age.
I have had microwave ovens make a grumbly sound when one of the cooling fans are going defective.