Downloading songs I can't figure out how to download songs from my PC with this thing. My other kids have a Creative Lab Zen and they were easy. This one is terrible. No disk came with it. Help.

The problem more than likely lies with windows media player. Update to the latest version.

ok, sounds like a problem I had when I was working out the software! The easiest way to create a playlist with the Zen, is doing it over your PC, if you don't have the software it is available for FREE download at the official creative Zen site, just choose your model and region then hit download- simple! (You won't need Zencast with sleek photo model) ok! install your software blah blah blah, once it's gone through that process, restart your pc and then plug in your zen. the software should instantly recognise that your player is connected, so now, you can open up the software via desktop shortcut or start menu. From here, you've got a whole ton of options, whether to add to your library, create playlists etc etc. Choose create playlist and the process is easy. Left side of the screen is navigation of your Library, right side is navigation of current playlists. Create a new list, then name it. From the top left of the screen, select a folder on your library to open, the lower left displays what's in the folder you are viewing. move tracks over accordingly, holding down ctrl while you click is a fast and easy way to select more than one track at a time. hit add in the center of the screen to move stuff over to your new list. when you're done, save it. when you exit the software and unplug your zen, it should take a minute to update itself, sometimes you may need to restart Zen also to get the playlists updated. I hope this helps!