DVD DRIVE DRIVER FOR ACER ASPIRE 3623

Code 39 for cd/dvd drives is a common problem, you need to edit the registry to fix this error. See these instructions on how to fix code 39.

try shutdown the laptop and then boot it, on the booting process go to the bios setup menu check if the dvd drives is enable or detecting on the on.

Try removing the dvd drive with the laptop off, replace the dvd drive and try to boot it again.

search the drivers or download driver updater

dear sie

computer acer aspire 1360 pc dvd drive dease not book
dvd driver stop working c drive was over laoded and the computer whent in to disk clean and deletelte the driver for the dvd rom i can no longer play cd dvd or use the crw or dvd RW ASPIRE 1360 2.8GHZ
PLEASE CAN YUO HELP LOST THE DISK THAT CAM WITH THE MACINE
YUORs garyfifiled@talktalk .net

it's windows issue, you just need to edit windows registry.
Follow this step from microsoft:
http://support.microsoft.com/kb/314060

Hi How old is this laptop? If it is brand new, then you should be able to send it back to acer. Its the problem with drive or mainboard not with the drivers.
Thanks

Did you install the drivers/software for this drive?

Hi, the error code that you have is a known issue from Microsoft that needs a registry tweaks. Error code means "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (code 39)". You can click on this link for your reference http://support.microsoft.com/kb/929461/en-us

To resolve this problem, remove the affected filter drivers. To do this, follow these steps:1. Click Start, type regedit in the Start Search box, and then click regedit in the Programs list.
If you are prompted for an administrator password or confirmation, type your password, or click Continue.
2. Locate, and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
Caution There can be many instances of the registry subkey that is mentioned in step 2. You must make sure that you are in the appropriate registry subkey before modifying the UpperFilters and the LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the Default data value is DVD/CD-ROM and the Class data value is CDROM.
3. In the right pane, right-click UpperFilters, and then click Delete.
4. Click Yes to confirm the removal of the UpperFilters registry entry.
5. In the right pane, right-click LowerFilters, and then click Delete.
6. Click Yes to confirm the removal of the LowerFilters registry entry.
7. Exit Registry Editor, and then restart the computer.

This will surely help you resolve your issue. Good Luck!!!

Thanks

Try to remove the device from Device manager, and then reinstall or upgrade the driver. If the error continues to occur, it may be possible to edit the operating system Registry to resolve the issue.

Click the Start button, press run and type regedit.

1. In the Registry Editor window, in the left pane, double-click the HKEY_LOCAL_MACHINE folder.
   
2. In the HKEY_LOCAL_MACHINE folder, double-click the System folder.
3. In the System folder, double-click the CurrentControlSet folder.
4. In the CurrentControlSet folder, double-click the Control folder.
5. In the Control folder, double-click the Class folder.
6. In the Class folder, click to select the {4D36E965-E325-11CE-BFC1-08002BE10318} folder.
7. In the right pane, click to select the UpperFilters registry value.
8. Press Del / Delete to remove the registery entry.
9. In the Confirm Value Delete dialog box, click the Yes button.
10. In the right pane, click to select the LowerFilters registry value.
11. Press Del / Delete to remove the registery entry.
12. In the Confirm Value Delete dialog box, click the Yes button.
13. close the regedit window.
14. Restart the computer.

If you can't restored the driver, you should reload the operating system using Alt+F10 or using disks (not from windows, boot from disks)
In your case, it's look like you can't access the dvd in windows, i hope you can access in dos mode.