Question about Kenmore 80803 Microwave Oven
Whenever I use my microwave the whole tray moves off its usual track and hits the door and sometimes spills drinks from their cups. It did not do this when first purchased. Sound weird but it's driving us mad. Any idea what could cause this?
I would suspect that the wheels are worn on the turntable support (if it's the wheeled type) or it may be a coupler problem. Could you post the entire correct model number so I can look it up?
Posted on Jan 03, 2007
Tips for a great answer:
Remove your glass turntable cooking tray from your microwave. Gently
wash with warm soapy water to remove any debris. Next remove the
turntable guide and clean it in the same manner, with warm soapy water.
Pay particular attention to the turntable rollers. There could be
spilled food particles caught in the rollers, hindering the rollers'
movement. Also, gently cleanse the internal cavity of your microwave,
paying special attention to the area below the turntable.
With the internal cavity, turntable, and turntable guide completely
clean and dry, return the parts to your microwave. First place the
turntable guide on the bottom of the microwave. There should be a
circular groove in the bottom of the microwave cavity keeping the
turntable guide in place. Follow the guide with the turntable cooking
tray. Carefully place the glass tray over the turntable guide and onto
the drive bushing. The drive bushing should fit neatly into the grooves
on the bottom of your glass cooking tray. It may take some adjusting
before the tray will sit properly onto the drive bushing.
Test your microwave after this thorough cleaning and realigning in
order to determine whether this has solved your problem. DO NOT run
your microwave with nothing in it.
CAUTION: Your microwave oven is capable of giving you a serious electrical shock, even when it is unplugged. We strongly suggest you seek the assistance of an appliance repair technician when conducting any microwave oven repair.
Also, Examine the plastic drive bushing the turntable tray sits on. It may have become worn, or even may have split in two;
Drive bushing replacement
Inspect the plastic drive bushing located below your microwave oven's
turntable tray. There may be some debris blocking the tray's range of
motion. Clean away any blockage you find, and then test your microwave
to see if this has cleared up the problem. DO NOT run your microwave
with nothing in it.
However, if upon your
inspection, you notice that the plastic drive bushing below the
turntable tray is worn and/or broken, you will need to have the bushing
replaced. Consult with a certified and experienced appliance repair
technician. Replacing a drive bushing is a lengthy and involved process
that the average layman should not perform.
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