It changes the screen setting from high to low screen resolution. This is permanent i have to go into the settings menu to change it back. After restarting the computer i cant get to it while the program is running.
The program also comes up half off the screen and there is no way to center the program on the screen. Half the buttons are missing because of this shift. So while i can take snapshots and movies with the microscope i can't view them.
There is also no way to turn the program off without pushing in and holding the start button on the computer itself, even escape wont work.
SOURCE: Qx5 microscope is shutting down.
Does this device run from USB power.. (no plug in power supply) if so, the problem may just be that this device (not limited to microscopes) is trying to draw too much power, as not all USB ports are born equal (a common problem in laptops). the solution is to either buy a power supply for the microscope or get a "powered" USB hub (a usb hub with it's own plug top power supply) I hope this helps
SOURCE: Qx5 is not responding
the microscope may be trying to draw too much current from your USB ports, your computer will disable the device if it does this. When this happens one of the easiest (and cheapest) solutions is to acquire a Powered USB Hub (with it's own Plug top power supply). This should aleviate any extraneous current draw to the Power supply.
SOURCE: QX5 Problem with Windows Vista
Do not plug the QX5 in until the software is installed.
I got mine to work on Vista 32bit. Insert the cd, cancel autorun, view files on the cd. locate setup.exe, right-click on the setup and go to properties; then compatibility; then put a check in "run this program in compatibility mode for windows xp" AND put a check mark in "run this program as an administrator; the click Apply and click OK.
Right-click on the setup.exe again, this time choose, Run as Administrator.
Install away from the default. My recommendation is c:\users\(your user name\digitalblue.
Plug in the QX5, then go to Start, Programs, Digital Blue, click on QX5
SOURCE: I am trying to download or locate a driver for the
You can download the drivers directly from Dital blue website. Just choice the driver for you operating system and follow the instruction:
http://www.digiblue.com/customer-service/downloads/
SOURCE: i have lost my
Here are the links to the available downloads from Digital
Blue: QX5/Smithsonian Computer Microscope Drivers for WIN
ME, 2000, XP, Vista 32-Bit QX5
V2 Computer Microscope Drivers for Windows Vista 64-Bit Download for
Windows Vista 64-Bit QX5
V2 Computer Microscope Drivers for Windows 7 QX3,
QX5 V1, QX5 V2 Computer Microscope for Mac OSX 10.4-10.6 QX5
Computer Microscope V1 Video Codecs for 32 bit versions of Vista/Windows 7
1. Make sure your computer is off.
2. Turn on computer then tap F8 repeatedly once per second. Similarly, Windows advanced options menu should be up on you screen.
3. use arrow keys to highlight "safe mode".
4. press enter twice.
5. log on to your user profile
6. you will get a window asking you to press "yes" or "no". CLICK the YES button.
7. perform the next steps below according to your windows version (operating system)
In Windows XP
Downloads and install the appropriate driver software from Digital Blue:
QX5/Smithsonian Computer Microscope Drivers for WIN
ME, 2000, XP, Vista 32-Bit
Download Drivers
QX5 V2 Computer Microscope Drivers for Windows Vista
64-Bit
Download for Windows Vista 64-Bit
QX5 V2 Computer Microscope Drivers for Windows 7
Download Windows 7 32-Bit
Download Windows 7 64-Bit
QX3, QX5 V1, QX5 V2 Computer Microscope for Mac OSX 10.4-10.6
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I have the same problem.When ever I restart my computer the resolutions sets back to low.
Have HP laptop that does the same thing. I go back into Vista settings and reset resolution setting to correct number and follow correct procedures and it still comes up periodically with resolution setting at lowest level. It does not happen 100% of the time, but it is frustrating and I would like to be able to solve the problem.
I don't think it's Vista. I have exactly the same screen resolution change problem with XP & it is maddening!
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