Question about Samsung CLP-550N Laser Printer

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Error Message--Waste Toner Tank Full/Not Install

I was happily printing away when I got an error message about my waste toner tank being full. I emptied it and returned the tank to its place and the printer was just fine for a week or two. Now, it has once again given me the same error message, and I've once again emptied the tank and reinstalled it, but this time the error message won't budge. Help!!

Posted by Rachel David on

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  • emptech May 17, 2008

    The tank only had a small amount of toner on the bottom, because many months ago it was emptied. I wasn't even using the printer, and suddenly, error message. I used compressed air, cleaned out the tank, still same error. I folded up a small piece of paper, stuffed it in so that it holds the black vane back, works fine again. Looks like Samsung has a sensor that is marginal.
    Hope this helps you -


  • 1david Jun 09, 2008

    We can't figure out where to find the sensor on our Samsung CLP-550

  • Anonymous Jun 12, 2008

    Looking at the waste tank from the clear side just under the filler hole a portion of the tank that measures approx 2" long by 3/8" wide protrudes from the tank. There is a sencor the uses this area to tell the printer that the tank is full. Empty the tank and then use a bent Qtip swab to clean the inside of this area. I'm sure you wate tank erro will go away!!

  • Anonymous Mar 16, 2014

    where is the waste toner tank. Display says replace/install waste toner tank

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Anonymous

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What I have started to do is to actually wash the toner tank out with water and make sure it is good and dry then be sure the section that breaks the light sensor is good and clean (it is on the left side as you look at the backside - the side that goes toward the printer - and protrudes out) the tank full indication comes on when the tank gets dirty

Posted on Jan 18, 2007

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jztx

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Anyone have a picture of this sensor? Thanks in advance!!

Posted on Sep 19, 2018

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Anonymous

The qtip solution noted above worker for me !!!

Posted on Oct 14, 2008

Anonymous

There was a problem with the waste toner level sensor in some of these machines. I had to have mine replaced under warranty in the end as it was too frustrating to keep the sensor light path spotlessly clear. Stuart

Posted on Jun 24, 2008

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I did cleaning, drying, etc. as mentioned by caaa, but no result. After noticed a square hole on a waste tank which has to slightly push the black plastic arm in printer by inserting the waste tank. But there is missing something (I don't know the reason, if dropped out, or...) that is over hole about 5mm. Fix this missing distance with small wire (e.g. chipped proper rounded part of paper clip) fitted into the hole. Carefully check if the wire is not big too much, not to brake the arm. Works until now.

Posted on Aug 19, 2007

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My printer show this message " waste toner tank full/ not install" so I cannot use the printer to print my task. What should I do?

Posted on Jan 17, 2008

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1 Answer

Waste toner is almost full on Savin C9020



The bottom left portion of the display gave the error message:
Waste Toner Bottle 1 Almost Full. Please call service.


They were still able to print, however this message would not go away.


To Fix:


Power down the printer using the normal shutdown method.


Open the top front door.

Remove the cover directly below the 4 toner cartridges.



8_30_2012_7_28_27_pm.jpg

The removable cover below the toner cartridges is actually the Waste Toner Bottle.


Bring this to the dumpster.



There is a round, clear-plastic tab on the underside of the "bottle". Remove this.


8_30_2012_7_29_09_pm.jpg


Shake the bottle around over the dumpster. Continue until all the toner has been removed.


Push the clear plastic tab back in place. Wipe off all toner residue before putting it back into the printer.


Put the waste toner bottle back into place. Power on the Savin. Confirm the message no longer appears and that users are able to print.

Feb 08, 2012 | Savin Office Equipment & Supplies

2 Answers

Waste Toner Error Message For Samsung CLP 550


Dr. P,
Printer will display "Waste Toner Tank Full/Not Installed" error message if the waste tank is full of toner or not installed.
  • Open the waste tank door and check for the waste toner tank.
  • If the tank is full or not intalled, install a new tank.

If you have user guide, it will show you how to install the waste toner tank.

Sometimes you will also get this error message if the Waste Toner sensor is covered with toner powders.
  1. Remove your waste tank and look for the black plastic on the right side after removing the waste tank.
  2. You sould find small openings on each side in the black casing.
  3. Use Q-tips or thin cotton object to clean the inside the small opening.
for user manual just click here:

If this solution works, please don't forget to rate it fixya

For any more question just ask me.

Thanks
Iqbal

Apr 14, 2008 | Samsung CLP-550 Laser Printer

5 Answers

I have a samsung clp500 color printer but it is not working .it show only waste tank is full/ not instaled what should i do.


The "waste tank" is located behind the front panel that has the SAMSUNG name on it. Press on the upper corners of this panel and it will open up to reveal a clear plastic tank on the right side.

This tank pulls out easily and has two holes for excess toner to flow into it.

Look at the side of the tank that has the holes. You should see a part of the tank that extends out from the tank but ends in a clear square. The waste tank sensor "looks" thru this clear plastic square to determine if the tank is full. I.e. if toner is in this area and you cannot clearly see thru both sides, the sensor will tell the printer that the tank is full and needs to be changed.

If the tank is not full, use a long cotton swab and clean out the inside of this area. Once you can see thru both sides, carefully replace the tank back into the printer and turn the printer back on.

If done properly, the error should go away and you should be able to continue printing. I have doen this and it works fine.

(Some posts have had people cut this part of the tank off and simply tape over the hole that is made with strong tape. This bypasses the sensor and would allow the printer to run again. I have not done this as I do not want the possibility of toner spilling in my office.)

Exception:

The sensor could be bad and causing the issue. If this is the case, it may be cheaper to purchase a new printer - CLP-620 ND is a duplex, networked color laser jet that is selling from frys.com for $315.

Apr 30, 2010 | Samsung CLP-500 Laser Printer

1 Answer

Canon Copier Model C122F - error light flashing


A common mistake is that people think that the waste toner needs to be emptied and instead the toner needs to be replaced --- and vice versa. Check to make sure that the toner bottle is not empty. Also, if you made copies that took ( used ) more toner then the machine was able to replenish, the machine has not had a chance to catch up. Place a white sheet of paper on the platen glass and make blank white copies. You may only be able to get 1-2 copies at first but as the device catches up with the toner replenish you should be able to make more. The blank copies you make -- do NOT put that paper right back into the machine. Lay it flat and let it cool, this will help prevent unwanted jamming due to heat build up in the paper. IF you have good amount of new toner in the machine, gently tap the front line ( or rear line) that feeds the used toner into the waste bottle. Sometimes the waste toner will clog and back up into the machine giving false 'waste toner full' message.

Jan 04, 2009 | Canon Office Equipment & Supplies

1 Answer

I keep getting the "waste toner tank full" error, and I ordered a new one


this messages referes to the waste toner being full or not installed.

Manufactures try to stop you from emptying the container by having a small "window" that the printer looks through, when you empty the toner there will still be some toner on this window, so the printer will still believe that it is full.

a way around this is to wash the container out with water (do not use hot water as this will melt the toner). i also wouldn't recommend pouring the water & toner down the sink as this could be breaking local laws.

Dec 18, 2008 | Samsung CLP-500N Laser Printer

1 Answer

Error code: E000019-0000 we're getting this error message and don't know where to find the expired toner location so we can empty it. thanks [email protected]


It,s an error occured when the waste toner is full in the waste toner tank.to remove the waste toner open the left side lower panel cover & remoove the waste toner catredge.

Aug 01, 2008 | Canon (6981A002AA) for imagerunner 2200,...

3 Answers

We removed the waste toner bottle and it won't reset the error message


You will need to vacuum all the toner out as in the machine there is a sensor that looks through the waste tank and checks that it is clear. You can also wash the tank out then install it and you will not have the problem.

Thanks J

Jan 25, 2008 | Ricoh Aficio CL3500N Laser Printer

4 Answers

"Waste toner tank full"message won't clear


I had the same problem with my printer. On the back of the waste toner cartridge is a tab that sticks out. A photoelectric shine thru this tab to let you know when the cartridge is full. My photoelectric had gone out and was giving the same error message. I took my printer apart and cut the wires loose on each side of the photoelectric and shorted them together to complete the circuit. The only problem in doing this is you have to occasionally check the waste toner cartridge yourself to make sure it does not overfill.

Nov 08, 2007 | Samsung CLP-500N Laser Printer

2 Answers

Waste motor error


The wate motor transfers (you guess it) waste toner to the waste toner bottle. If the bottle fills up, the motor cannot transfer more waste to it. This is rare, for the printer should ask for a new waste toner bottle when the previous one fills. However,it happens frequently when users try to empty and clean the bottle instead of replacing it.

If a new waste toner bottle is in place, then the printer needs a new motor, which can only be purchased through an Authorized Service Center.

Oct 24, 2007 | Samsung CLP-510 Laser Printer

4 Answers

Waste toner tank full/not install keep displaying


The sensor for the waste toner tank is dirty or defective. The toner sensor is on the right as you look at the panel just below the liquid crystal display. There is a bump in the clear plastic just below the circular right vent port, that's where the used toner pours in. When you clean out the toner cartridge there is some residue left that makes the sensor think it's still full. Take a piece of paper towel and a small screwdriver (I'm told a bent coat hanger will work, too) and clean the inside of the sensor window inside the used toner cartridge (w/ access through the toner port). It looks like a little raised groove on the right. Just wipe it until it's clear on the inside. The sensor can now see through the window and you should be okay. Otherwise, the sensor may need to be replaced by an authorized Samsung technician. Let me know how it works out!

Jun 16, 2007 | Samsung CLP-500 Laser Printer

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