PD-DVR100 DVD Tray will not open

Open the DVD, looking from the top you will see to the left and to the front of the DVD a little black (the teeth) gear, with a small screwdriver make the gear turn (towards tou), then you will see a white plastic piece (like a hand saw) coming out, at this moment the tray will begin to open, gently pull the front of the tray and the DVD will come off very easy. This will take about 5 minutes or less. Believe me this will work, I was about to take my baseball bat and practice my swing with the DVD.

If anyone does throw out their Protron DVD Recorder, I will buy the manual and/or the remote from you. E-mail me at: [email protected] if anyone can help me out with either item. Thanks, Bill Netter

Model # PD-DVR100

UNPLUG and COOL.

Try unplugging the unit and letting it cool for a while (several hours). I know for a fact that if my unit heats up too much the tray will not open. If I unplug it and let it cool the tray will open.

1. Make sure the unit is connected to an antenna.
2. You may have a loose internal drive cable. If the cable from the DVD drive going to the circuit board is not fully seated, the unit will power on but the disc drive won't open. This is fairly easy to check, but you have to remove the screws and take the top of the case off. The inside is very roomy. If you open up the unit, and are facing the front of the unit, this circuit board is to the right of the DVD drive. It's connected by a cable similar to a computer IDE cable. Make sure it hasn't come loose.
3. I think these units have a heat problem. I mounted a computer CPU fan above the the heat sink on the circuit board, and cut a hole in the top for ventilation. This helped a lot. You can also try leaving the top off to see if this helps.
   

I am having the same problem. Sometimes, unplugging the unit works, but only after multiple attempts. However, recently, it didn't work at all after several days of unplugging and replugging the unit in. After doing some research with other brands experiencing the same problem, some of the solutions suggested pressing the open button and record button @ the same time. I tried it, and It didn't work; however, when I pressed the center of the "source/record" button, it opened! Thank goodness, because I had a DVD in the drawer and thought I was going to have to tear the thing apart to avoid buying it from Blockbuster. Hopefully, my discovery will work the next time I experience the same problem. If not, it's going in the garbage!!!

I am having the same problem of ejecting the disc. The only thing I can think of is to open the top cover and unscrew the part that holds the top part of the disc. Then the disc can manually be taken out. Maybe the eject mechanism will function again once the disc is removed. You just need a special type of screwdriver.

Perhaps the "reset factory settings" function is active. The door won't open until you go through the set-up sequence fully. My problem is one day I had a picture and now I don't I checked the cables and I am hearing sound. I connected several video outputs to my TV and I get blue screen on all of them. What's up with that? I am glad I only paid $60 for mine however the protronusa website is no longer available. I don't know if the toll-free still works or not... I'm going to try the unplugging thing and see if that fixes me.

I have the same DVR100 i have been trying to get my door to open for at least 2 months now without any solutuion. I bought it from QVC and am very uphappy with it. I am glad I wasnt watching a rented DVD

Hi Mikey We are having the exact same problem with our recorder. Don't know if it will work for you, but we turned it off and while it was saying hello, my husband kept pushing the open button and it finally opened. We recorded a movie last nite, and it wont do anything, just keeps flashing PrOce on the player screen. I called the 800 number and he told me to unplug it too, that it would reset itself. It's pretty bad when you spend $300 on something and it only has a 90 day warranty, and then they expect you to just take it to a repair place and have it fixed yourself. We will never buy a Protron product ever again. Guess we just have to go buy a new one, since they wont help on this one. If anyone else has any suggestions, please help us out. Thanks, Becnfiat