Question about HP Compaq Presario V2000 Notebook

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Compaq Presario V2000 keeps freezing up

My Compaq Presario V2403NR keeps freezing up, usually within 30 minutes to an hour after starting up. Once it freezes up, you have to turn it off using the power button and if you start it back up again immediately, it starts freezing up more quickly, i.e. every 10 minutes or so. If you can let it cool completely down and start it up again, you can get about 30 minutes to an hour of usage out of it but then it will begin the freezing up cycle again. The problem started about 6 months ago and I have tried everything to fix it including replacing the hard drive, reloading the operating system, putting in new RAM and increasing the RAM from the pathetic 256MB that came with it to 1.5GB. The cooling fan operates fine so I don't think that is the problem and the computer has been babied since it was new, which is just over a year old. I have run out of options with the Compaq tech support folks and they now believe it is a hardware issue, i.e. motherboard, etc. Any suggestions are much appreciated.

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  • William Horton Jan 02, 2007

    Actually, I had read a couple of months ago about the graphics problem and downloaded the most up to date drivers but to no avail. In terms of the fan and heat issues, I am always mindful to keep it well ventilated and even purchased one of those fan bases that has 3 built in fans to get the laptop better ventilation but that hasn't helped either.

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It could be something as simple as a corrupt graphics driver. If you have currently run a Windows update for hardware, there is a chance that a generic Windows driver has been installed and is not working correctly. Go to your task bar, as there is normally a graphics programme running enabling you to set the external monitor etc. If it's there and you have lost all the usual tabs for changing different properties, then the driver will need to be downloaded from your notebook manufacturer. If all in that looks ok then click Start>Run then type 'dxdiag' and hit enter and let windows do a diagnostic test on sound and video. If it's an intermitent problem, this is normally down to overheating, so check the vents around your fan and gently give them a hoover out. Failing all; keep an eye on your processor temperature, you can download allsorts of different free programmes that will run in your taskbar.

Posted on Jan 02, 2007

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