My 02 has frozen and will not respond. I hard reset but it willnot go past the align screen. Strangely I can still synch with my pc.I have restarted a number of times. Removed the battery but it is still frozen. Any suggetsions?
Taking the battery out is not good enough - to reset you need to press the reset button which is located at the bottom left of the handset. You can do a soft reset by pressing the button with your stylus once. This will keep your memory intact. If this does not resolve the problem you will need to do a hard reset which involves holding the button with your stylus and pressing the power button simultaneously until the screen resets. You will have to completely re-install your info with this one as it takes it back to the manufacturers settings. Hope this is useful.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
When you don't charge your PDA's battery for a while, and let both normal and backup batteries to finish completely, all your data in your PDA is lost, and it will go back to factory default state. As the operating system is stored in the ROM of your PDA, it will be reinstalled when you charge it again, and becuase there's no data left from the past state, you have to do all the settings again from the start, beginning with the screen alignment (You can tap carefully on the plus sign each time it moves). If you had a backup syncronized with your PC, you can then recover your data to your PDA.