I think it's the belt around the drum, or something like that, but I can't get the top off to see. Is there a top? Or do I have to go in from the back - YIKES. I know
Mellie444, Your washer does not have any belts. It is called "direct drive". If it spins but makes a loud noise, most likely there is a problem with the clutch. To take off the cabinet you have to: 1. UNPLUG THE WASHER 2. Using Phillips screwdriver, remove the screw from the front of each end cap. 3. Pull forward and up to remove the tabs on the bottom of end caps, out of the holes in the top 4. Lift the console up and lay it back until it rests on the hinges 5. Disconnect the harness connector by pressing on the tab (located in the middle) and pulling up 6. Insert a flat screwdriver into turned-up edge of the clip (located on both sides), and pry back. This removes the clip from the hole in the cabinet 7. Slide the other end of the clip down and out the slot in the rear panel 8. Open and hold the lid while grabbing the cabinet front opening. Be sure when tilting the cabinet that the back edge clears the vacuum break 9. Tilt the top of the cabinet toward you by pulling on the lid and opening of the cabinet. This releases the back slots of the cabinet from the tabs in the back of the base 10. Carefully pull the cabinet away from the base of the washer and set it aside. Now you have access to most of the parts. If you are interested in a basic understanding of the operation of your Whirlpool washer, I would recommend buying the Whirlpool (direct drive) washer "Do-it-Yourself" repair manual. You can buy it here: http://click.linksynergy.com/fs-bin/click?id=SrmyP8LkIos&offerid=92089.538465434&type=10&subid= Gendos...post back
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