I get an E1 message when I begin to sew. The manual says the presser foot is not down, but it is. We tried cleaning, opened it up, everything is working normal except for that error. It won't sew at all. Any suggestions?
I had the same problem. It started after I took the cover off to fix something else. After I screwed the cover back on, I kept getting the E1 message even when the foot was already down. I took the cover off again, and I found that there is a metal tab at the top left of the front cover, that is pushed by a metal tab in the back that moves when you put the presser foot up or down. You can see this metal tab moving in the back if you put the foot up and down with the cover off. Just putting the foot down(I think) before putting the cover back on fixed it so one metal tab is on the correct side of the other metal tab.
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The foot controller was pressed (or the start/stop button was pressed if the foot controller is not connected) and the reverse/reinforcement stitch button was pressed while the presser foot is raised. Lower the presser foot lever before continuing the operation
Try taking your presser foot off and lower the presser foot lever. Does the error code go away? The machine won't sew without the presser foot to hold the fabric down, but without threading the needle, will the machine run without the presser foot? Now try the standard presser foot (usually J ) and if you get the error code then the sensor at the top of the presser foot assembly is out of adjustment. Without knowing more about your machine this is all I can suggest.
Did you connect your machine then press the foot control before you lowered you presser foot? I have a CS6000 and that is what E1 means on my machine. You did not put your model number in so I don't know. You can look in your manual or go online to www.brother-usa.com and look it up for your machine. Try unplugging and plugging it in again, but put your presser foot down then step on your foot pedal.
An "E1" message appears on the panel.
The foot controller was pressed (or the start/stop button was pressed if the foot controller is not connected) and the reverse/reinforcement stitch button was pressed while the presser foot is raised.
Lower the presser foot lever before continuing the operation.