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pump could be jammed. take out everything drain with rags. take off screen protector and reach in unit with a glove on.try to turn the spring to unjam pump. reassemble unit. if this doesn't fix; then the problem need to be called in.
You can cancel the programme at any point by holding down the last button on the right hand side for about 10 seconds until it clears (its the same button you use to get it going again when you open up the door).