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Re: DACOR DOWNDRAFT RV36B PROBLEM
When just the high and low lights are lit, the unit is in childproof mode. try holding down the high and low buttons at the same time until they go out. then if they do, check the response of the other buttons. If this dosen't help, there are really only 2 other options. Most often we see the control board go bad on these (located behind an access panel in the lower right hand corner of the unit below the counter) or the button pad contacts wear out. If the only button that doesn't respond is the up down button, and all the other buttons work fairly easily once its up..then you probably have a bad button pad. If the thing does all sorts of weird things and seem to have a mind of its own, probably a bad control board. the control boards on these fail so often, they re-designed the board to prevent further failures. The button pad is easier to replace and cheaper, so if you have to guess go with that first. good luck!
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replace the switch if the switch is going on and up position and not in down position the you should replace the switch for this part you can order it from thermador if they still stock the piece hope this helps
Folks, I have experienced the same problem several times - in all of my cases the problem was solved by simply opening the back panel and taking out the motor assembly and re-aligning it. Check out this URL for a blow up of what's inside and parts list - http://www.appliancepartspros.com/partsearch/model.aspx?model_id=5130126
The problem is that the arm tends to slip out and therefore won't raise or lower the hood anymore. Be careful when aligning it can be a little tricky - carefully observe the how the motor works outside of the housing via the switch and you will get the idea.
The filters need to be seated properly to complete an electrical safety circuit. This keeps the unit from operating without the filters. The best way I have found to fix them when they get dislodged in the closed position is by using two spatulas. The first is used to move the filter forward a bit and the second is used to keep it pushed tightly forward to complete the circuit.