My 02 has frozen and will not respond. I hard reset but it will not get back the align screen. Strangely I can still synch with my pc.I have restarted a number of times. Removed the battery but is still frozen
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When you don't charge your PDA's battery for a while, and let both normal and backup batteries to finish completely, all your data in your PDA is lost, and it will go back to factory default state. As the operating system is stored in the ROM of your PDA, it will be reinstalled when you charge it again, and becuase there's no data left from the past state, you have to do all the settings again from the start, beginning with the screen alignment (You can tap carefully on the plus sign each time it moves). If you had a backup syncronized with your PC, you can then recover your data to your PDA.
The best solution to these problems is hard resetting your device. A hard reset will bring your PDA to it's factory default state, so your PDA will be as fast as it was when it was brand new. But this process will erase all your stored data (Such as adress book, messaged, appointments, tasks, pictures, ...) so you should consider having a backup of your PDA to your PC with a backup software before you hard reset your device. So later when you hard reset, you can recover the personal data with this backup file and continue using your PDA faster.
To hard reset your PDA, you must press the on/off button and reset button at the same time (reset button is a small button that needs to be pressed with your pen, and usually it is located in the bottom of the PDA). And later, wait a couple of minutes and the windows will be reinstalled and load up with the starting page of the screen alignment. After you completed all the settings, you can recover your data from your backup file (from PC).