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Question about Neovo F-417 17" LCD Monitor

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Monitor OSD won't turn off

Ever since yesterday, when I rehooked my desktop back up (after being repaired), the OSD has appeared in the middle of my monitor. It is circling around for the various functions, but I can't get it to turn off. I've tried hitting the AUTO button for about 10 seconds, which it then clears off the screen, but as soon as I release the button, the OSD comes back. This is really driving me nuts, as its right in the middle of the screen and you can't see anything around it. Any suggestions would be very welcome. Thanks.

Posted by Anita Chalk on

  • Anita Chalk Jan 03, 2007

    Thanks for the advice Microwave Syc, the pin looks fine, but I'm taking it in to the shop as I discovered it had a 3yr warranty and can be fixed/replaced under warranty (I thought it was only 1yr). The computer shop guy has heard of this problem before, so I'm going to let the experts handle it now. THanks again.

  • Streetmedik Jun 14, 2008

    I have the same problem with the emachines E14Te monitor. I have
    emailed emachines support several times and no responce. Iave tried
    calling, and vet the computerized maze of press the number for X
    department. I have yet to talk to anyone in their support problem area.



6 Answers

William Miller

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It may be a bent or broken pin on the connector of the monitor cable. It should look like the attached photo. It could also be a damaged or worn cable. It's also somewhat possible that it's a problem with the PC, but I doubt it.

Posted on Jan 02, 2007



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Anyone experienceing this will be going nuts from experience. I just had this problem again for the 5th time it must be and mine did go away the other 4 times for months.
This time i had enough opened up the monitor and just disconnected and removed the circuit board and now it stopped! yet to have any problems again but i really would recomend this if you have no warrenty.

Posted on Jul 25, 2012



I had the same problem 2years ago, under waranty replaced.
Now (this evening) i have the same problem, i think there's a fabrication problem with all of these monitors !!

Posted on Sep 17, 2008


Monitor has been fixed under warranty - no need for any more suggestions. Thanks to all.

Posted on Feb 18, 2008


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If under warranty this is always the best solution. If not thought there is a fix posted for this problem allready.

Posted on Feb 17, 2008


Yes I got it fixed. I took it to my computer shop, and they took it to the company's distribution/repair centre here. Came back next day or two fixed. Don't know exactly what the company did. Sorry can't be more help.

Posted on May 29, 2007

3 Related Answers


  • 1 Answer

SOURCE: Menu screen appears all the time, flashes through different categories

I tried cleaning the plate as suggested but had the same problem. So I decided to see what would happen if I disconnected the button board all together. I haven't had a problem since. I don't know if this is a good idea or not but it worked for me. You need to make sure the monitor is in the on position before you do so. Since obviously you can't turn it on or make adjustments to the monitor afterwards but I never made any adjustments to it anyway.

Posted on Feb 01, 2008


SOURCE: Auto adjustment.

Try this one:
the is not the same problem. But the cause is exactly the same


Posted on Feb 10, 2008

Buddy Mcsparrin

  • 1684 Answers

SOURCE: AG Neovo X-17a


It sounds like you have a monitor with a common problem. After a few years some LCD monitors will blow a power supply. The problem is caused by parts called capacitors overheating in the confined space of the monitor. If you are good at electronics repair/soldering you can usually fix the problem. Check out a few pictures on my web site You can take the back cover off your monitor and look for the bad parts,replace any that look like the pictures and your monitor should work fine. The capacitors do need to be installed with the correct + and - connections, note the stripe on the old one and insert the new one the same way. If you don't want to try the repair yourself we offer a repair service for $35 plus shipping.

I hope this helps, if so please rate my solution.

Corporate Computer
Over 21 years of computer and printer support/repair

Posted on Jul 17, 2009

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OSD and Power Button Lock Modes
OSD Lock This mode locks all current control settings and prevents access to
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raj, [email protected]

Osd display

Is it LG hisync monitor? It's normal but mine is 10 seconds before it appears clear and I did not see osd.
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